Mobile Account Manager – My O2

O2 UK

About this app

Stay in control with My O2

With the My O2 app, you can track your usage, manage and pay your bills, and keep your mobile account in check—all in one place. Whether you’re on Pay Monthly or Pay As You Go, My O2 makes it easy to manage your plan, upgrade your phone, and access exclusive rewards and discounts.

You can also:
• Check your data, minutes, and texts at a glance
• View and pay your bill quickly and securely
• Upgrade your device or change your plan
• Top up and add a Bolt On for extra data, minutes, or texts
• Access exclusive rewards and discounts with Airtime Rewards
• Find and connect to free O2 WiFi hotspots
• Get help and support right from the app

Things to remember:
• You must be on a device with your O2 UK SIM card to use the app
• The first time you use the app, connect to O2’s mobile network (not WiFi) to register
• The My O2 app is free to use, but data charges may apply when accessing external links or services
• If you’ve just joined O2 or upgraded, your account details may take a short time to update
• My O2 is not available for O2 Business customers
• For more help, visit o2.co.uk/help

Download My O2 now to take control of your account, bills, and rewards on the go!

Ratings and reviews

Terrible app, many pages do not have a "back" button so you are continually logged out. When logging in you usually get a "something went wrong" message. Also no longer able to use a PIN to log in so 2FA every time. Previously you could log in with ease if you turned off wifi (so using O2 network), but that no longer works. it used to work so well.

I don't know what's happening to this o2, whether it's the app or the join to virgin media orsomething else,but iv been trying to sign in to my account for last couple of days and I still can't get in. keeps repeating the same thing ,wants my email then sends me a verification email that I have to click on to confirm its me but then nothing ! I end up back to same page asking me to enter my email but repeats the same action ,I can't get into my account at all now ,ridiculous ! used to be easy.

Really liked this app, so clear and easy to use, all the information like, spend cap, extra charges, data etc were displayed. This new app that has arrived today(1/10/25) is horrendous. Struggled to find spend cap and cannot locate extra charges anywhere. Why do developers insist on making improvements that complicate and annoy. I consider it important to know what my daily usage is and if there have been extra charges then I want to know. Roll back to the last app, it was clear and easy to use.