Vitality UK

Vitality Health

About this app

Get connected to Vitality and track your progress towards Active Rewards on the go.

Link an activity tracker to the Vitality Member App to start earning points towards rewards.

The Vitality Member App allows you to:

• Track Vitality Programme progress
• See an overview of the products you have with Vitality
• Track progress towards your Active Rewards
• Link multiple devices to track activity
• Track your Vitality status
• Browse the other partner benefits available to you
• Access to support areas for device linking
• View articles from the latest Vitality Magazine.

Collecting your activity data

Step, workout and Mindfulness data will automatically sync in the background, and can take a minimum of two hours to process and be sent to Vitality.

Important information

You need to be a Vitality member to use this app.

Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.

Ratings and reviews

Updated the app, and now it won't even log me in - it gets stuck on the loading wheel. As others have pointed out, you can only access your rewards on the app and not desktop, so it's literally blocking me from accessing my rewards or even logging my time, for that matter. I appreciate the customer service, I really do, but the app is embarrassing. I was considering leaving before, but changed my mind. Now I might have to reconsider if I can't even login.

The best rewards are now locked behind a game of chance that you have to play every week of the month to be in with a chance of getting anything. Miss one week, that's the reward gone. Effectively this app is now just a button to activate the free coffee each week and the fact that is hidden behind multiple menus is enough to warrant the 1 star.

Just edited from 2 stars... The app is quite buggy, often taking a long time to log in and sometimes not allowing you at all. To add to this frustration, Vitality introduced a moronic game to "Find Stanley" in April 2025. Honestly, this is health insurance. What you have done to the perks system is so infuriating, I'd actually prefer there were no perks than a random game of chance that's no longer linked to health. Will be cancelling the policy for my company at renewal.

What’s new

Thanks for using the Vitality UK app. We’re always looking for ways to improve your app experience and we’ll bring you regular updates when we do.

In this update you’ll find:
- Improvements to Rewards Tab and Vitality Play experience
- Bug fixes