
Andrew C
The app worked well until I got to the screen to take my photo. They placed the button to take the photo under the Android button that minimizes all apps. I had to try more than 5 times before I was able to get it to take a photo instead of minimizing the app. I had to touch a very small area at the top of the button to make it work. After that, the process was easy.
24 people found this review helpful

Callie Krzyzaniak
Very easy to use but it did time out once in under 30 minutes when I had to set it aside for a few minutes before taking my photo in the app. As someone else mentioned the shutter button of the camera is right under the home icon on a Samsung but I was still able to press it to take my photo. Overall it worked very smoothly and I was able to get approval quickly.
8 people found this review helpful

C M
Meh, it's fine. Took like 5 min total. For the passport scan, instead of setting the phone on the back page of the passport, start the scan, then slowly lower the phone onto the back page, and when the phone vibrates, stop moving. That worked for me. Otherwise only annoyances were the picture button was nearly on top of the home button, and it would not accept my proton email address, had to use gmail.
16 people found this review helpful