
Aidan Noad
Absolutely rubbish. The old app was so user friendly, the new app cheap and rubbish. The old booking system, drivers would be dispatched promptly, now I end up waiting sometimes over an hour after work just waiting on a taxi. Thank God Uber is here to save the day when 001 let me down!

bradley wemyss
The recent update has made the app terrible, it no longer provides a live ETA, it underestimates how long it takes for the driver to arrive, and clicking anything in the app takes you away from an active trip. The old app was simpler, better, and more reliable. I don't know why they changed it.
2 people found this review helpful

T L
The old app worked so well, now it's just stuck at "assigning a driver" what feels like forever and there's no button to cancel while this is happening!