My O2 | Mobile Account & Bills

O2 UK

About this app

My O2 App
Welcome to My O2 - all the tools you need to manage your O2 account, stay connected, and make the most of your plan.

Key Features
The My O2 app offers an easy-to-use interface for everything related to your mobile experience. We'll put you in control, from checking data usage to managing bills and allowances, also including seamless eSIM functionality. Whether you’re on Pay Monthly or Pay As You Go, you can manage everything in one place.

Maximise Your Data
Want to get the most out of your data? With the My O2 app, you can track your data usage at any time. Use Bolt Ons to top up your mobile data, minutes, or texts whenever you need them. You can also use Data Bolt On to manage your data more efficiently and stay on top of your limits.

WiFi & Roaming Control
Going abroad? The My O2 app offers roaming controls so you can manage your data and calls while traveling. Europe Zone roaming allows you to use your data, minutes, and text allowances without any hassle. You can also manage WiFi settings at O2 WiFi hotspots and enjoy seamless internet connectivity on the go.

Shop & Rewards
The My O2 app also gives you access to exclusive rewards and deals. With Feel Good Shopping, you can enjoy discounts from over 40,000 retailers and save on your mobile bills. Plus, enjoy personalised offers to upgrade your plan or buy accessories in our online store. From special promotions on new phones to discounts on mobile accessories, we offer deals to make your mobile experience even better.

Discover more about managing your mobile bills…

For My O2 Pay Monthly
• Manage or change your O2 tariff and allowances
• View your mobile bills and pay by phone quickly and securely
• Track who you’ve been calling and texting
• Check your O2 upgrade options
• Add a Bolt On to top up your mobile data if you’re running low
• Control your phone tariff plan
• Get perks, offers and rewards
• Shop new mobile devices, tablets and accessories

For My O2 Pay As You Go
• Check your account balances, allowances and mobile bills
• Track your data usage
• Add a Bolt On if your phone is running low
• Top up using our automated call service
• Manage your calling plan prices
• Get help with your mobile device, bills and more
• Order new mobile devices, tablets and accessories
• Find a free O2 WIFI internet hotspot

The sky is full of possibilities - whether you're managing your data or setting up your eSIM, you're always in control.

If you’re on Pay Monthly and have forgotten your login details, go to the My O2 sign-in page and click ‘Help me sign in’. If you’re on Pay As You Go, go to o2.co.uk/register to sign up for My O2. If you’ve forgotten your login details, go to the My O2 sign-in page and click Register now.

The My O2 app isn’t available for O2 Business customers. Data roaming charges may apply if you use the My O2 app outside of our Europe Zone.

Get the My O2 app now to view your data usage, manage & pay your mobile bills and gain access to exclusive discounts & rewards, even for eSIM users!

Ratings and reviews

Terrible app, many pages do not have a "back" button so you are continually logged out. When logging in you usually get a "something went wrong" message. Also no longer able to use a PIN to log in so 2FA every time. Previously you could log in with ease if you turned off wifi (so using O2 network), but that no longer works. it used to work so well.

I don't know what's happening to this o2, whether it's the app or the join to virgin media orsomething else,but iv been trying to sign in to my account for last couple of days and I still can't get in. keeps repeating the same thing ,wants my email then sends me a verification email that I have to click on to confirm its me but then nothing ! I end up back to same page asking me to enter my email but repeats the same action ,I can't get into my account at all now ,ridiculous ! used to be easy.

Terrible App, like it was made by a junior dev who doesn't know a thing about user experience. Payments don't work properly with your phone. Bills are hard to access. Loads of bugs, impossible to amend contracts. And the cherry on top, they recently removed prices on all products when browsing to make you click on the individual product to see it. 0/10 convenience. They have the most expensive prices on all phones. £500 and over per device not including network costs on top of the basephoneprice

What's new

We’ve fixed some bugs.