1.7
768 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The connectFirst Credit Union mobile app makes it easier than ever to manage your accounts – it’s like carrying your credit union branch in your pocket. The dashboard is intuitive, and gives you access to everything you would want in your mobile banking app, including:
• View your account balances
• Send Interac e-transfers
• Pay your bills
• Manage your debit cards
• Deposit cheques and download void ones
• And more!
Plus, you can make it your own by taking advantage of personalization features, like changing your home screen to a photo of you, your pet or your favourite place.
You can use our mobile app with confidence, knowing that we have enabled security features to keep you safe. Be sure to take advantage of the alerts features, so you can bank with peace of mind.
For help with our mobile app features, check out our digital banking help page: connectfirstcu.com/digital-banking
Updated on
Aug 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Contacts
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.7
764 reviews
Jayce Kay
December 1, 2021
Restrictive app from get go. Requires permissions that are ridiculous for phone. Wants location as well and blocks access if location happens to be in another country traveling, in my case USA. Utterly completely useless app from get go. Can't login. This has been the history of problems with the new merger. Considering closing account permanently. In addition, the service has gone downhill in person resulting in another more eager credit union getting my new mortgage.
3 people found this review helpful
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Connect First Credit Union
January 4, 2022
Hi Jayce, sorry to hear you haven't been pleased with our mobile app. We've shared your location challenges with our team and they are looking into why you are having issues logging in internationally. Please send us a message at connectfirstcu.com/contact with more details so that we have a better way to contact you about this. Thanks!
Ari Kline
August 20, 2025
It went from working perfectly to not letting me login at all. When I put my password in it just takes me right back to the login page. I need to use this app to pay my bills etc and I can't use it now what so ever. Please fix this app so I can login!
1 person found this review helpful
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liz gill
April 16, 2025
in the last few months I have experienced alot of issues with connect firsts mobile app. even now I've done the update, but it keeps asking me to update. thinking perhaps there is a second update I click the update now option, it takes me back to Google play where there is no other update it has installed and now the only options are open or uninstall update but this is just the most recent issue. I also use the app on my laptop for a company I work for, and the issues are even worse.
2 people found this review helpful
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What’s new

Bug fixes and performance improvements.

App support

About the developer
Servus Credit Union Ltd
gethelp@connectfirstcu.com
200-2850 Sunridge Blvd NE Calgary, AB T1Y 6G2 Canada
+1 403-736-4000