
Jimmar and Amber Wilson
I was really excited to upgrade to the new Cove Connect system, but the app and the control panel have been way too buggy for the excitement to last. When I go to review the camera the screen is often black and I have to make multiple attempts to view. This is frustrating because when I get notifications (which is hit and miss) I want to see who is at the door in real time. 3 Stars is generous.
13 people found this review helpful

Miguel Guzman
Setup is difficult. It often doesn't recognize the devices when trying to set up. I have especially been having a hard time with the cameras and wifi disconnects. I setup simplisafe without issues, but cove is a nightmare. Once I had it installed, the cameras are a hit or miss. I'm not able to view them at all sometimes. I bought this system during Black Friday, and just moved in and setup, so it's too late to return at this rate. The setup, the app, and just general bugs all over are a pain.
38 people found this review helpful

Jason Schnitzler
The Cove hardware is great, this app, however, is terrible. It's missing basic features and many of the features it has don't work. It's constantly crashing, locking up, or not saving your settings. If you just want a basic alarm system I think you'd be fine for the most part. Once you add in cameras this thing falls on its face. Customer support is quick and friendly, but they can't really do much to help if the app doesn't work for them either.
2 people found this review helpful