MyEPB

EPB of Chattanooga

About this app

Welcome to the official app of EPB, Gig City's world-class energy and connectivity provider! With the MyEPB app, you can unlock the ability to monitor your home's energy usage and maximize savings from the palm of your hand.

Key Features:
• Securely pay your EPB Energy & EPB Fiber Optics accounts*
• Monitor your home's energy usage in real-time
• Set alerts for energy spikes to prevent billing surprises
• Evaluate the effectiveness of energy-saving improvements by comparing usage over time
• Report energy and fiber outages
• Obtain estimates for outage restoration progress
• Access service area outage maps

Want to increase your energy savings? Learn how to improve your home's energy efficiency with FREE assistance from our EPB Energy Pros℠ , and watch your savings grow in real time on the MyEPB app. All services EPB Energy Pros provides are completely free to EPB customers!

• Get answers to your energy questions with a free 30-minute phone call.
• Receive a detailed report on ways to save with a free EPB Home Energy Checkup℠.
• Learn how to conserve energy with our video library of helpful tips and advice on YouTube.
• Visit epb.com/energypros to explore energy tips and free EPB Energy Pros services.

*This app is currently for residential accounts only

Ratings and reviews

update: the biometric login is working normally again. The app covers most of what you can do on the web, minus a longer history of usage. Does make it easy to report an outage and monitor repair progress. They made a significant update to the app and now the biometric sign in didn't work. If this is fixed, we'll be back to five stars.

Older version was far better I had zero complaints about the version of the app from a few years back. The worst part is that you have to log in every time you open the app. Beyond that the stats on usage do not display as nicely as the older version. Disappointing from a company that is otherwise so great!

We love using the EPB app! I can check usage daily to see how it's fluctuating, set a threshold amount for the month and get notified if it exceeds it, compare monthly bills, save PDFs of bills, see if my power is out at home when I'm not there, report power outages and so much more! Convenient and easy to use. Excited to try the new pay feature tomorrow!!

What’s new

We’ve added a new widget to give EPB PrePay Energy customers more insight and control over their daily balance. View key account info right from your home screen without opening the app:
• Current balance
• Estimated days of energy remaining
• Average daily cost