;;DarkMetalSpider;;
Honestly a 5-star game; however, past week or so, has become very frustrating to play... game freezes so often, when I close and restart (on the daily games), some of the gameplay restarts from an earlier point, makes it feel almost moot to even bother playing. One particular ad (always) takes me out of the game... Royal Match. As soon as the ad plays, and I 'X' out of it, I'm out of the game completely, and have to restart, and then rewatch another ad to get either a Wild or a Bomb. Please fix?
1 person found this review helpful
Our team would like to fix this issue of your game freezing so that you can get back to playing without any interruptions! Please use this link https://www.mobilityware.com/support/ to Contact Us with your unique ID MW-1524483 and more details. We hope to hear from you soon!
Lucas Cyr
It's a good game with an ad policy that's a bit too much. Granted my problem with it is out of your hands completely and falls entirely on Google. They've allowed 5-second ads to become basically full 30 second ads. First you start watching the ad video for 5, hit X, the download now page comes up, wait a few more seconds for an X to appear and click it, then most of the time there's another splash screen for the ad, wait a few more seconds for another X and click it, back to the game.
124 people found this review helpful
MobilityWare
October 8, 2022
Hi Lucas, every ad we serve should give you an option to dismiss (X, »» - etc). If an ad does not present a method of dismissal, please reach out and supply the ID MW-1390044 via in-game Support. We will use the information provided to escalate the ad for removal as soon as possible.
William Gallerizzo
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I played this for about 4 weeks. I like the game alot. But only gave it 2 stars due to issues. That was a year ago. Re-installed it recently and had a good time with it for about 2 weeks like before. But this time, when going to continue, it has begun to black out. I usually don't mind ads. But the ads now are long, about 1/2 a minute, but then run in two, three or four stages, kasting well over a minute compounded. I don't buy from online ads anyway. No change in my rating.
332 people found this review helpful
MobilityWare
October 21, 2022
Hi William, Thanks for reaching out! I'm sorry to hear that you're having issues with our app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/dice-merge/ to Contact Us with your ID MW-1392792 so our team can help. We look forward to hearing from you!