OneCloud

OneCloud Corporation

About this app

The OneCloud app brings the power of a cloud softphone beyond the simple landline or desktop phone. The OneCloud app unlocks user productivity and transforms the future of business communication. The platform extends traditional VOIP to the way users communicate today between multiple devices with a real-time, asynchronous Unified Communications Solution. OneCloud’s complete technology stack maintains the user’s identity without interruption regardless of device. Automate communication with manageable contacts, voicemails, call history, answering rules, through a single, intuitive solution.

Features Include:
Nationwide Calling
Business SMS/MMS
See Presence of Colleagues
Visual Voicemail & Voicemail to Email
Voicemail Transcription
Call Queuing
Team Collaboration
Team Instant Messaging
Multi-level Auto Attendant
Automatic Call Recording
Three-way Calling
Music/Message on Hold
Customizable Answering Rules

IMPORTANT: OneCloud Mobile requires a OneCloud Unified Communications subscription. Features will vary by product and plan.

LEGAL

1. Outgoing calls to emergency numbers will be forced to use an Android device's cellular voice interface to provide enhanced 911 location data. Android devices that do not have cellular voice interfaces (such as tablets) or that are out of range of a cellular network will not be able to place emergency calls. This behavior will be configurable via UI in a future update.
2. Call quality may be affected by Wi-Fi or Cellular Data.
3. International and roaming data charges from your mobile carrier may apply when using OneCloud Mobile outside of your country.
4. You are responsible for ensuring that all call recordings comply with federal and state law.
5. View our terms of service at https://www.telware.com/terms-of-service.

Ratings and reviews

Terrible App only works right for iPhone users not Samsung users. Causes glitches with other apps when it's in use like Google or texting and constantly drops the speaker in the middle of a call and you have hang up and call back which makes you look very unprofessional in your job and frustrating to a client. It also won't stay on the screen choice I make in the drop down contacts box and I need to see what coworkers are on their phone and it goes bach to "All" everytime and then won't go back

Company switched to TelWare and now I am unable to have a clear call with customers. They say I sound like a robot, am breaking up, or I sound far away. I also use Bluetooth headphones and it disconnects the call from them at random. Have been dealing with tech support for over 2 weeks and they say it's a issue they are aware of, but don't have a solution for.

Great for staying in touch with the office while on the go.

What's new

Misc. fixes and improvements