Pay Tel

Pay Tel Communications, Inc.

About this app

Pay Tel provides customers with the ability to receive calls and messages from inmates at the detention facilities we serve.

The Pay Tel app provides the ability to be notified of messages instantly, send and receive messages, send photos, check your account balance and add funds to your account. Be sure to tap the Rise4Me link to find resources for housing, food, clothing, healthcare, jobs and more.

Ratings and reviews

I'm grateful for the app and the communication that I can have with my loved one. However, every time I try to send a text message, and I accidentally touch my phone's touch screen, the agreement page comes back up and my text message is completely gone. It doesn't matter if I have a 1000 characters already typed up. Fix this issue and I will change my rating.

Everyone: I feel your pain! There is nothing worse then spending 30+ minutes composing a 1000 word text only to have the app glitch and it's gone! *POOF* Do this 2 or 3 times in one session and at $.50 per text when it finally goes through! I've lost chunks of my hair from sheer frustration ripping it out! I've learned to 'Select all' and then 'Copy' the text many times while composing just in case. Then all I have to do is 'Paste' when it glitches. Hope this helps.

It's hard to navigate through the app. You are supposed to be able to add contacts (searching by name) BUT where is the "search" option??? It's very slow & unorganized... In my opinion. This app could be so much simpler, if all options that are displayed worked. Some icons that you touch to navigate through the app don't work... I just feel like it could use some work within.