![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
This app is riddled with bugs and has a sketchy history. When it works, it's fine. When it fails, it fails spectacularly. Seems the developers are trying to do waaaay too much instead of merely writing simple code for simple tasks. For instance, updating seems to be a non-standard protocol. This time it failed to remove the previous version. Last month there were weeks without any working version. As captive users, we have no choice. I wish my pharmacy used an app from a more adept developer.
17 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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***UPDATE: after a week of emailing back and forth with tech, i still have not received a password reset email, they can't clear the email from the system, when i said the app is useless i'll just go back to calling it in, they stopped responding so they do not appear to be working to resolve this issue, or they don't know how to fix the issue.*** Forced to update but it won't let me log in with the old information. I'm not even getting the password reset error. So far the old clunky app worked better....
8 people found this review helpful
RedSail Technologies, LLC
December 30, 2019
Sorry for the inconvenience, we changed the login method to use an email address instead of a username. If you are still experiencing issues logging in, please email us at qs1webdevelopment@gmail.com.
![](https://play-lh.googleusercontent.com/a/ACg8ocIRpkVq7ufReanKEw_0HQH8DkFPAo6MtXXWzoWQYTrAsVJyBQ=s32-mo)
Carla
I don't want to blame the app necessarily, but the only option is to request a refill. No way to make a payment or see pending medications already filled waiting to be picked up or mailed. The app does not close the gap with a pharmacy who is only open banking hours. Not the apps fault either.