NC Quick Pass
4.5star
539 reviews
Government
info
50K+
Downloads
Everyone
info
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.5
531 reviews
Gary Blouin
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December 16, 2023
Really bad app. Says I am unable to login because my username and password do not match. I visually confirmed it's correct and I can login via my browser without issue. And to top it off, it locked my account for 30 minutes with a very brief message that you don't have time to read. This is insane. Now I'm dead in the water and scared to try and use the app as I don't want the account locked in the future. This is bad. Never seen anything so bad.
22 people found this review helpful
NC Quick Pass
December 20, 2023
Hi Gary, thank you for bringing this to our attention! We are not seeing any login system errors on our side. If the problem persists, please reset your password. If you need additional assistance, please reach out to us at ncquickpass.com.
Garry McCormick
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October 11, 2023
It works is all I can say. The older version remembered my login on on Android. This version does not. I keep having to reset password every time I want to log in. It's not my phone as all my other travel apps work just fine. I only use app to verify the payments once EZ Pass emails me that it took funds from my account. When I have been successful in logging in it works as expected.
9 people found this review helpful
NC Quick Pass
October 25, 2023
Thank you for your feedback. We are looking at ways to make the login process as easy as possible and hope to release improvements soon.
Tina Blundell
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March 15, 2024
Update: Customer service (during hours) is always exceptional. The app still needs some major work, but I am 100% beyond pleased with customer service. (P.S. I was not using special characters.) The password I set never works. It always requires a reset. The problem is that you are not allowed to reset the password online or through the app. You have to call customers service. But is customer service going to answer on a weekend? No, they will not. Worst app I have ever used.
6 people found this review helpful
NC Quick Pass
March 14, 2024
Thank you for bringing this to our attention. When resetting your password, make sure you are not using any characters that are not accepted. If you need additional assistance, please reach out to us at ncquickpass.com or (877) 769-7277. Thank you!
App support
About the developer
NC Quick Pass
app-ncquickpass@ncdot.gov
2501 Aerial Center Pkwy #200
Morrisville, NC 27560-7685
United States
+1 919-707-2700