Ting Sensor

Whisker Labs

About this app

Ting is a new generation of smart technology and service, thoroughly proven to help you protect your family and home from electrical fires. Ting is centered around an intelligent, plug-in DIY sensor and is squarely focused on fire prevention. Ting monitors the electricity in your home to detect tiny, hidden micro-arcs that are often precursors to electrical fires. Ting also monitors for hazardous conditions stemming from poor quality power from the local electric utility service provider, which can damage your sensitive electronic devices, stress your electrical system, and result in safety hazards, including fires.

The Ting Sensor is required to install the sensor and activate your Ting service (however, after installing, the app never communicates directly with your sensor). After installation, the app keeps you in the know 24x7.

If an electrical fire hazard is detected, the Ting Fire Safety team will contact you and guide you through identifying and mitigating the hazard. Some Ting-identified hazards stem from failing or faulty devices or appliances that simply need to be removed from service / replaced. Others stem from dangerous power supplied to the home by the local electric utility service provider. Still, other hazards develop in wiring, connections, or other electrical infrastructure throughout the house; when this type of hazard is suspected, the Ting Fire Safety Team – with your approval – coordinates a licensed electrician to visit your home to isolate and fix the hazard. Ting includes a lifetime credit of up to $1,000 to cover labor costs of such a repair - see Ting's Service Terms for details.

Ratings and reviews

Disconnected due to an outage once and now won't reconnect. Edit: created a Guest WiFi network that doesn't use an asterisk in the password, that worked. Bad to have this password restriction. Also, Ting app has trouble connecting when you have a VPN active on your phone, and the device needs to have a router VPN turned off during initial setup. Also doesn't have integration with HomeAssistant. All around, pretty bad, but an interesting concept and pretty app.

app does not reset after an alert. it also gives NO information on what the problem is. pretty useless overall. Once an alert is set all that shows on the home screen is the alert. You no longer see the voltage range. It would be better to show the alert as a banner at the top. Instead the alert takes up the entire home screen.

Worked fine for a few days, then won't reconnect to the wifi. You waste your time emailing them and then waiting 2 days for a response to tell you to the predictable garbage responses. Wifi hasn't changed, password hasn't changed, it had a great signal to start with, and miraculously appeared to loose it. You can set another device next to it and it has perfect signal. Appears to be a defective product. Currently it has a solid blue light like it should be working, but it's not. Garbage product

What's new

EULA update