DKV Insurance - Scan & Send

DKV Belgium - Insurance

About this app

A multifunctional app that makes your life easier!
With the DKV App you scan and send your medical expenses easily and quickly. You can also add your Medi-Card®: that way you always have those details at hand! You will also find information in the DKV App about the nearest Belgian hospitals that accept the Medi-Card®, about emergency and on-call services, and about DKV Assistance in case you have a health problem abroad.
· Submit your medical expenses easily and quickly. With the convenient scan & send function, you can scan your medical expenses and send them immediately to DKV. Result? Faster processing and less administration;
· Your Medi-Card® always in your pocket. Scan your Medi-Card® with the app, so you have the necessary data at hand anytime, anywhere;
· Useful information. Are you looking for the contact information of a particular hospital? Or for one of the emergency services or the doctor on call? You'll find plenty of information in the app.
· Protection abroad. Thanks to DKV Assistance, you are protected in case of hospitalization abroad. In the DKV App you will find the phone number you can call to count on assistance abroad.

Ratings and reviews

Poor experience. No feedback about submitted documents. Unable to scan Multipage documents (each side must be scanned as a separate invoice). Borderline useless.

I wanted to submit expenses. What should have been an easy process with 4 possible options, resulted in 3 options that do not work. If you have your expense digitally, you cannot submit it. You can only take a picture of your expenses, and even that I am not sure if it works. Dropbox and Google Drive integration do not work, image import does not work.

Works, but Using DKV is a bit of a mess. You don't see your contract number anywhere, it is hard to link family members on the Web but you need to do it to get paid, they send you documents to access via a QR that doesn't work. You just make it way too complicated when it should be very simple.