miSecureMessages

AMTELCO & 1Call Healthcare Solutions

About this app

miSecureMessages is a secure, two-way instant smartphone and tablet messaging Android™ App that uses encryption to keep your messages private. Messages can be sent securely from device to device, and by using the secure cloud-based or on-site directory solution. When you receive a message from miSecureMessages, a Persistent Alert notifies you until you acknowledge the message. You can view the message, and quickly send a secure reply. miSecureMessages is perfect for healthcare and medical professionals to protect patient PHI, as well as industries that need secure instant messaging. For more information, contact AMTELCO at 800-356-9148 or e-mail [e-mail].

Requires a connection to cloud-based or on-site miSecureMessages solution provided by AMTELCO.

New phone or device? Re-install the miSecureMessages app and Log In with your existing miSecureMessages credentials. If you don’t know what your login credentials are, contact your miSecureMessages System Administrator or Certified Provider. This may be your answering service or call center, or your main point of contact within your organization for miSecureMessages.


Key Features and Benefits include:
-HIPAA and HITECH compliant secure messaging
-Secure device to device messaging
-Group messages
-Pager replacement app
-3rd Party Integration capabilities via API
-Encrypted mobile PHI messaging
-Persistent alerting
-Secure Texting
-Secure Messaging App to replace SMS texting
-Also referred to as misecure and mysecure

Ratings and reviews

This is the third time the app randomly stops making an audible notification. I had to change the notification tone within the app and it made an audible tone-fixed. This was the same thing that happened a few years ago. Another time I had to completely uninstall and reinstall the app. This shouldn't happen. I was on call last night. This could have been a serious delay in patient care if I had been paged and could have affected a patient's outcome. NOT COOL.

Issue based been occurring the past 2 months or so. Pages will be sent to my phone but no Audio notification, only a 2 pulse vibration. It worked fine the prior year and a half. I have an an android phone, the volume is at max, chimes is selected in the app and the phone was restarted this morning. All other apps/notifications still have audio notifications. On another occasion I had restarted in the evening, but then pages after midnight had the same issue with no audio.

Ridiculously buggy. Will stop giving me notifications randomly requiring me to restart it. Or only vibrate when I want it to ring. Requires you to log in every time even if you minimize it for a moment. Notifications never clear so I never know if I have a new message or not. Great one combined with the above bugs. Hope our hospital stops using it and get something better soon

What's new

Added “Do Not Disturb” override which asks the user to enable permissions which allow MSM to override the “Do Not Disturb” settings.
Various improvements and bug fixes including a fix for Spectralink devices.