Eda
It logged me out one day, and now I can't log back in. Tried to contact customer service, but they pretty much said they couldn't help, so I should contact a third party. Tried uninstalling it and installing and it won't change. Says I already have an account and I should use that, but it doesn't have anywhere for me to input information for logging in. It won't even let me create a new acct through different methods. They should really have a way to help you find login info or input new info.
5 people found this review helpful
Greetings from MEDICUBE US. First and foremost, we sincerely apologize for any inconvenience caused. If you could contact our CS center at [medicube_uscs@apr-in.com], we will promptly work to resolve the issue. We appreciate your cooperation.
Will Iregretthis
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Invasive. This app doesn't need your full name, email address, profile picture, birth date, and a Medicube forum account to function! It's a Bluetooth interface for a physical device for cryin out loud! It's no different than a speaker! This app follows in the footsteps of other data collection schemes like toothbrushes & Samsung soundbars that feel entitled to your digital footprint or hold features hostage. I've had enough of these shady practices, therefore you get 1 star.
3 people found this review helpful
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience. We will review and address the issue you mentioned to improve your experience. If you have any further questions or concerns, please contact us at [medicube_uscs@apr-in.com]. We are committed to assisting you promptly and effectively. We seek your understanding and cooperation.
Jesus C.
It will not let let me use an email to sign up. Only lets you use Google, Facebook, Kakao, or Line to sign up. Why do I have to connect one of those accounts to this app!? This is just another app trying hard to collect more of your data in exchange for getting some extra functionality from a device you already paid for. Why do I have to create an account or link my social media to this app in order to use the Bluetooth features on my Booster Pro!? Absolutely not, uninstalling this app!!
4 people found this review helpful
APR_Corp.
3 September 2024
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.