Babylon: Smart Healthcare 24/7

eMed UK

About this app

Babylon gives you access to healthcare and appointments with qualified doctors, straight from your phone.

You can speak to a doctor for expert advice, get a diagnosis via video or phone appointments and have prescriptions sent electronically to your local pharmacy.

Babylon also gives you:
• 24/7 access so you can talk to a doctor whenever it suits you.
• Prescriptions sent to your pharmacy for collection within the hour in EU.
• Symptom checker that can analyse millions of symptoms in seconds.
• Health monitor to help you keep track of your health.

Get the information and the support you need and download Babylon now for personalised healthcare and appointments with qualified doctors.

With Babylon helping you to take better care of yourself, you’re in safe hands.

SYMPTOM CHECKER
Check your symptoms and get helpful medical information anytime. Our AI-powered tool will ask you questions to ensure our health advice is tailored to your circumstances and symptoms.

HEALTH MONITOR
You can integrate over 150 existing health apps, wearables and Apple's HealthKit. Babylon helps you track test results, monitor activity levels and health information so you always know how you’re doing.

SAFETY
Your data is always safe. Our doctors are GMC registered and have an average of 10 years GP experience. We are compliant with ISO 27001 Stage 1 to protect all medical records and personal data.

Make an appointment in seconds, speak to a doctor in minutes.

Download the Babylon app today and take control of your health.
www.babylonhealth.com

Ratings and reviews

Struggle to get appointments in a timely manner, and chat and feedback doesn't work. When I was unable to get an appointment in reasonable time do discuss pain management, there were nothing for two weeks. When I then tried to use the chat to see if there were any alternatives, it repeatedly gave an error message. When I submitted a message on the website, it failed to give any acknowledgement. When I then tried to submit a review on the website, it repeatedly gave internal server errors.

Gets worse each time I use it (or is it each time they're bought out?) The clinicians almost always turn up late. Sometimes they don't turn up at all. If they do turn up, the video call I've booked is usually replaced by a phone call 'for technical reasons'. And, the icing on the cake, when they don't turn up I usually get an email blaming me for missing my appointment.

Used to be fantastic, but the waiting times are appalling now. My medication has run out and I'm unable to get more without speaking to a GP, but I can't get an appointment in the next two weeks so I'm stuck in limbo. What happened to this being a 24/7 service? I've never seen an appointment available before 10am or after 9pm. Edit: Downgrading to one star. Service is appaling now. Can't get an appointment for weeks. Can't speak to anyone when I need urgent help.