b-hive Mobile

Broadvoice

About this app

b-hive Mobile is the all-new, completely redesigned app for Broadvoice’s b-hive unified cloud communication platform: where conversations happen quicker, customer issues resolve in record time and your team can collaborate like never before.

Users can manage all their internal and customer communications from a single application, including voice calling, video conferencing, SMS, chat, fax, and voicemail—all fully integrated with your b-hive cloud business phone system.

VOICE:
- Place calls from your business number on any device
- Softphone interface with call management
- Voice call recording
- Access your full company directory and sync other contacts

VIDEO:
- All-new video calling and conferencing
- Support for up to 50 simultaneous video participants
- Video call recordings with full chat history
- Private video links for each user
- Video features available to b-hive pro seats only

TEXT:
- Text message one-on-one with any contact using your business number

CHAT
- Chat in groups or one-on-one with users from your organization
- Securely share files
- Reference full chat, call, and video history

MORE:
- HIPAA Compliant for health care providers
- Visual voicemail converts your messages to text
- Virtual fax delivers faxes directly to your app; no printing required

Ratings and reviews

*Update 9/25/24* No response from Dev on issues. Zero stars is not an option, so I was forced to give it 1. I'm constantly getting told that the person on the other line is having a hard time hearing, so I either have to keep the conversation short or call back without using the app. When receiving calls it can take 3-5 seconds to connect the call and have had several callers hang up. Also, for the past 2 weeks, the caller ID is displaying the same name for ALL calls.

It keeps getting worse and worse after every update. I have one problem, so when the update comes, I install it, and with it comes 4 more problems. I wasn't receiving calls, then I realized I needed the app open in the background for it to ring, so I lived with it. Now, today, I have to uninstall and reinstall it because it's just not working qnd When I do that,I start getting the calls ,but I get an error when I try to answer. The thing is a mess, and I've been begging my work to change phones

Somehow even worse than the last app. They fixed the bug where your phone doesn't ring during an incoming call. Super cool that the voip app were paying for rings when people call. But now it either won't let me pickup, the client can't hear me, or the app crashes. It's a phone system that doesn't let you receive phone calls. Total scam.