Buona

Buona

About this app

Welcome to Buona, where Chicago’s Original Italian Beef has been a favorite since 1981! Enjoy the perfect blend of authentic family recipes and lively street food vibes with our Italian beef sandwiches, burgers, hot dogs, and fresh salads.

Skip the line, order ahead, and enjoy a world of delicious benefits!

Loyalty Pays Off

- Earn points with every purchase and unlock free food!

Order Ahead for Pickup or Delivery

- Enjoy the convenience of ordering pickup or delivery directly from the app and secure the best possible pricing on all your favorites.

Celebrate Your Birthday in Style

- Make your special day even more memorable with a birthday reward from Buona!

Find Your Nearest Buona

- Locate the closest Buona restaurant with a simple tap, ensuring you’re never too far from your favorite Italian Beef!

Keep Track of Your Earnings

- Monitor your member rewards, so you’re always in the know.

Missed Points? No Problem!

- If your phone died during your visit, you can still scan your restaurant receipt through the app within 3 days of your visit to claim any points you missed.

Explore Our Menu

- Browse through our offerings and let your taste buds guide your choices.

Save Your Favorites!

- Easily save your favorite orders in the app for a faster and simpler reordering experience next time you crave Buona.

Join Challenges

- Participate in available challenges through the app and unlock exclusive benefits.

Stay in the Loop

- Turn on email and push notifications to be the first to hear about new menu items, special events, and exclusive promotions!

Gift Cards

- Soon you’ll be able to store and use gift cards directly through the app, adding even more convenience to your experience.

Download and registration is required. Data rates may apply. Terms and conditions apply. See [buona.com/rewards](http://buona.com/rewards) for details. Nutritional and allergen information available at buona.com/nutrition-allergens

Ratings and reviews

So many problems. Ux is terrible. New updates just push the carpet bubble around. I'm not sure why they continue to polish this turd. It needs to be scrapped and thought about from the perspective of someone ordering food, not from the perspective of an employee working the register. No one thinks of ordering a burger in the way it is presented here. Not too mention that I got in and endless loop trying to customize the topping and add it to the bag.

The app just doesn't work most of the time. It freezes on the first screen almost everytime I open the app. And on the rare occasions when it does work, it's full of technical issues. I once had to close, reopen and refill my order three times because it kept freezing when I was trying to check out. Edit: The past few times I've used the app, it's definitely been working on a more consistent basis. It still freezes up every now and then, but, when it works, the user experience is great.

When it works, it is great. Two main issues are: white screen and app will not open. Has been happening a lot lately. Then a great feature is a pop-up screen asking if I would like to reorder my last order and it lists all of the items. Unfortunately this has never worked. I click on yes but it randomly puts ONLY one item from my last order into my cart.

What's new

Introducing the new Buona app and enhanced Buona Rewards experience!