CLP HK

CLP Power Hong Kong Limited

About this app

Enjoy a full array of eServices in the CLP mobile app to experience our personalised e-Journey. Just one app allows you to view eBills, make Mobile Payments, join the Power Connect activities, shopping at Domeo eShop, and set up a new electricity account with the Move-in service. You can also earn Eco Points and rewards when you register for each eService. Download the CLP App and enjoy the ease of e-living today!

1. Apply for Electricity Online
Complete your application in three easy steps, anywhere anytime
2. eBill
A fast, easy, environment-friendly way to keep track of and manage your electricity bills. You can even go green for our planet by reducing paper usage
3. Mobile Payment
Instantly view and pay electricity bills with AlipayHK or WeChat Pay HK while you are on the go. Look up all past payment records at the push of a button
4. Power Connect
Save energy, help people in need and earn Eco Points at the same time to claim a wide range of exciting rewards year-round
5. Domeo eShop
Redeem and enjoy our super offer from the latest gadgets and energy-efficient home appliances with points

Ratings and reviews

Ever since I installed the app a week ago, I've been unable to log in at all, even though my credentials are correct. The message I'm given is the same: "Check your connection or try again later". However, I'm able to use the website to log in, so I'm certain there's nothing wrong with my connection or credentials. Hoping this can be fixed.

Erroneous Shopping Experience. Never do payment on this app. Several error. Several login loop. 1st time shopping got disrupted during payment, and can never find a button to proceed payment or cancelled order. Member point system randomly jump from 500 to 0 and to 500 and 0 again. 2nd attempt to buy the same product, system prompt error and ask me login again. I am very confused in this App and I lost every confidence in buying appliances on this platform.

Have seen it's a new release these days. Much improved from the last app, easier log in and clearer presentation of services. I want to save more energy, hoping to be provided with even more tips and deals to help me do so.

What's new

Thank you for using the CLP App and providing valuable feedback. We are thrilled to present better customers experience with following updates:

• Enhanced the Move Out EFT T&C statement.
• Removed the fax number in Online Move In subscription form.
• Strengthen the security element of the app