My CoE App

Ekurhuleni Information Communications Technology

About this app

My CoE App is a full-service integrated solution that puts residents first.

The app enables an accessible, sustainable, convenient, responsive and cost-effective channel for the integrated delivery of services to our employees, residents, business and communities. It bridges the digital divide by bringing municipal service closer to Ekurhuleni citizens.

The Smart, Creative and Developmental City provides a platform for responsive and active citizenry to enable social empowerment for integrated service delivery.

Ratings and reviews

Terrible! I'd have rated it zero stars but it doesn't allow that... in much the same way that it doesn't allow me to reset my password. Absolutely useless. The fact that the lifestyle tab was last updated in July 2020 shows the total lack of incompetence and lethargy that went into the dev. Clearly managed by the same department that repairs our roads and other infrastructure!

Allows basic reporting. There are some limitations though. You can't report things that involve a park or public space. Asks for an address. Nearest address is not always available for these. You can't add pictures or comments afterwards. There's no category to fix public toilets. The app doesn't get updated when a job is in progress or closed. The app doesn't support videos as evidence.

Simply the worst app you could ever bother with trying to use. It's pointless even downloading it. It's literally unusable. Awful experience wasting your time with trying to figure it out. You're better off calling into the call centre to get assistance. Do not waste your time and let this thing take up space on your device, and rather download a game or something. I'm pretty sure the developers were contracted to build this quickly but weren't paid to do updates or general maintenance.

What's new

- bug fixes