Sunsynk Connect

Sunsynk

About this app

Sunsynk Connect App has been developed to help you get the most out of your Sunsynk inverter.
It has been specially tailored for the customers and installers.

Using the Sunsynk Connect app with your Sunsynk inverter gives you complete remote control of your system from anywhere in the world!

Real-time Monitoring – The Sunsynk Connect App lets you monitor multiple stats such as energy generation, battery status, grid, and load statistics.

Change Settings Remotely - You can control all settings on the inverter from your mobile phone or PC without having to visit the inverter in person.

Sharing Plant Connection - Customers can share their connection with their installer, permanently or temporarily.
If they need help with any settings or configuration on their system, or if the installer needs to run any diagnostic checks, there is no need to visit site. The customer can share their plant connection and the installer can run any diagnostics / make any configuration changes from their own account.

Octopus Agile Intergration - UK users can use the Live Price feature, using this you can look at the live prices provided by Octopus Energy and amend your charge and discharge prices with those figures in mind.

Reporting – Users can generate detailed reports and export them to a PDF file. You can generate reports an that day, week, month, and year, or you can create custom reports.

Events / Alerts – The Sunsynk Connect app will notify you if there are any events such as any warnings or faults or if there is any sudden loss in power.

Ratings and reviews

Not sure what happened recently, but all my settings were reset and I had to redo them. The settings are not working from the app on the phone and do not save. I am currently at work and trying to set it to export as my battery is full, but whatever change I make on the phone, reverts back when I reopen the app. I will now have to manually set them when I get home after 6pm at which time the sun will have gone in and I will have missed out on several hours and KW of export. Please sort

My main gripe is the app's connectivity issues. When the servers are being unresponsive or are delayed, which is far too often, the app is completely useless. Having a local connection would be a massive improvement over waiting on data to go from my inverter to the servers, which I assume are in China, then back to the app with a 5 minute delay (at the best of times). Edit: Also, we're forced to login again a ridiculous amount. Lastly, it's apparent each update introduces more bugs.

If this app is designed for the user to individualise the settings to save energy, it fails. It keeps changing the setting on its own accord at will and this is extremely frustrating. Also as previous reviewers has stated the powerflow diagram has disappeared from the app in the ipad. Just wish it allows us to input our own settings and leave it be esp with Octopus Agile users.

What's new

fixed some bug