Fidelity Bank NC/VA Mobile

The Fidelity Bank

About this app

Access your accounts anywhere and at any time with Fidelity Bank Mobile Banking.

Manage Accounts
• Check account balances
• Monitor account activity
• Make deposits using your phone
• Set account and transaction level alerts

Make Payments and Transfers
• Transfer funds between linked accounts
• Move money to/from another financial institution • Manage and pay bills
• Pay family, friends, and businesses with Zelle®
• Manage debit and credit cards
• Send wires
• Search for branch locations

Personal enrollment is available in the mobile app. Contact a local branch for business enrollment.

Security
Fidelity Bank Mobile Banking protects your financial information from unauthorized access by using a variety of security features, including:
• Secure logon with Customer ID, password, and multifactor authentication
• Automatic session timeout

Message and data rates may apply. Check with your carrier for more information.

Ratings and reviews

Really like the easy log in. Still prefer some of the old ways of using payments and deposits. Also, would like to see the pending bills to be paid window on the mobile app. Also, Fidelity has a great security nation wide and internationally. Fidelity detects when someone tries to use your account. Fidelity just changed the layout of the mobile app, which is really nice once you get used to it. I have been banking here for over 18 years.

Crashes all the time. Today I've been trying for over 1 hr to get this app to work by Uuninstalling app, reinstalling, rebooting my phone. It's been a nightmare. Kept telling me to check connectivity but I'm on a 5G phone eith 4 bars showing. I've had this problem for at least a year. Very frustrating and will certainly motivate me to change banks. Update: 6-9-22 App still crashes at least 4 times a month. customer service mr told the app has bugs on Android phones to uninstall and reinstall.

App worked perfect, for years, up until June 24th. Uninstalled & reinstalled but still doesn't work. All it will do is put white block on screen with message: Attention We've detected the use of automated click programs in combination with this app. The app's security policies do not allow automated click programs. I've used the same phone with this app & I have not had any new updates to my phone.

What's new

This update includes minor bug fixes and enhancements.