FSAFEDS

WageWorks

About this app

This app is for you if you are enrolled in an FSAFEDS Health Care FSA, Limited Expense FSA and/or Dependent Care FSA.
This app makes it easy to submit claims for all FSAFEDS benefits, for quick reimbursement or to direct payments to your provider.
Use this app to submit claims any time:
• Health care claims – simply take a photo of your receipt with your phone
• Dependent care claims – capture your provider’s signature in the app or submit a photo of your receipt
Also:
• View your current account balance and other important plan info
• View all claims submitted via the app, online or fax
• View Claims & Activity, all transactions for all programs, just like on our website
• View the Account Statement for available programs, just like on our website
• Update your Profile & Preferences, sign up for detailed emails and texts, just like on our website
Help on how to submit claims, and next steps
This app requests permission to access SMS (to automatically read and enter the one-time PIN received via text message) and your phone (to initiate a call to Customer Service) – both at your request.

Ratings and reviews

All in all the app is easy to maneuver. As far as speaking with customer service reps....some are rude, I guess they work from home because you can tell. Contradicting information and the fact that a card is not provided where purchases in-store is insane. I have had to skip important meds because I didn't have the money to pay so that I can get reimbursed. But again, the app is great!

I like the easy-to-follow workflow and the interface. But I could never get the in-app "take photo of receipt" to work -- the FSAFEDS app always restarted at the login, rather than uploading the just-snapped photo. Eventually I picked the "use existing photo" option, and the workflow using Android file manager to select the file worked fine.

Is the only convient way to get both receipts they require in to the claim process. Images of receipts. However, in post submittal review, their notes to you are nearly unreadable as it cannot be zoomed/magnified. Their letter print is too small and the responses are too 'canned' and indirect. Secondly, this App has the problem of not opening the correct receipts with the active claim. It only always just pulls the first one viewed that session over & over. It is quite limited for full reviews.

What's new

Minor bug fixes and updates to Login.gov integration for participant sign on and authentication.