BlackBerry Connect

BlackBerry Corporation

About this app

BlackBerry Connect™ is an enterprise instant message (IM) and presence application that improves communication and collaboration while simultaneously protecting corporate data and respecting employee privacy. BlackBerry Connect extends corporate instant messaging platforms like Microsoft Lync, OCS and Sametime to market leading mobile devices without requiring a VPN, firewall holes or servers in the DMZ. It provides instant messaging, presence, and corporate directory lookup from an easy-to-use interface.


IMPORTANT NOTE: The BlackBerry Connect application requires BlackBerry Connect Server v2.1 back-end software. It will not work with earlier versions of BlackBerry Connect Server. Please contact your IT administrator for a username and access key.


End User Features:
•Keep personal contacts and IMs private
•View colleagues’ real-time availability via presence
•Select the best way to communicate – IM, email*, or a phone call
•Receive message alerts and notifications, even when the app is in the background
•Search corporate directory for a contact
•Manage multiple chats in conversation view
•View contacts by groups and favorites
•Search conversation history, even in offline or airplane mode
•Set presence status and personal message
•Set alert and away preferences


IT Features:
•Protect corporate data in motion and at rest with military-grade encryption
•Secure the corporate network by not requiring firewall holes or servers in the DMZ
•Configure granular security policies such as strong password requirements
•Prevent data leakage by disabling cut/copy/paste and separating work and personal contacts
•Remote lock or wipe corporate data while preserving personal information
•Detect and prevent jailbroken devices from connecting to the corporate network
•Integrates with other BlackBerry mobile collaboration solutions, providing seamless and secure end-to-end business workflow
•IT-controlled disclaimer at the top of each new conversation (received or sent)
•Save IM conversations to users’ Conversation History folder on Exchange for later access, management, retention, deletion (requires Microsoft Lync 2010)


Note: BlackBerry Connect supports Android™ devices running Android OS 6.0 or later.

Ratings and reviews

Wow we are in 2020. I do not get new chat notifications. I do not get new message notifications. Totally broken. I had to log out to ensure I don't give my co workers the wrong impression that they can ping me on my cellphone. Who builds a chat app without any push notification. The developer can figure out push notifications on email but not chat. Just sloppy.

Backberry work connects but connect app keeps trying to connect but doesn't sign-in. Tried uninstalling, reinstalling, with cell data, wifi - but doesn't login. Worst app as there's no solution to login using connect, which is supposed to be very important app for business. Does anyone from blackberry looking into this issue?

This app is absolute garbage. They can't even get something as simple as message notifications right. Here's the scenario. Let's call him Bob. Bob IMs me. I get a notification from Connect saying I have a new conversation invitation, instead of just getting the message. Oh fine, I open Connect...don't see anything. I get an email saying I missed a conversation with Bob including the chat log. I go back to Connect...Bob isn't on my contact list so I go search for him...symbol just keeps spinning.

What's new

Bug fixes.