LitmusWorld Accelerate
5K+
Downloads
Everyone
info
About this app
The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time. Get actionable insights on-the-go, enable your frontline staff to listen through a mobile-ready view of incoming issues, and ensure you and your frontline staff are always in touch for faster close-looping.
ā¶ Real-time responses across all touchpoints š
ā One-stop view of CX performance, down to the last touchpoint
ā View score trends over varying time periods
ā¶ Get access to feedback on the go š
ā Act on individual customer responses in near real-time
ā Empower the frontline and drive organizational agility
ā¶ Respond to customers right from the app š²
ā Quick actions pop up to take action on the feedback
ā Chat, assess, escalate, delegate, add notes, capture root cause, etc.
ā¶ Assign issues to the right people and track to closure šÆ
ā Categorize and tag issues to drive systemic action by concerned departments
ā Close the loop with the customer at every level of the organization to ensure agile closure of issues
ā¶ Real-time responses across all touchpoints š
ā One-stop view of CX performance, down to the last touchpoint
ā View score trends over varying time periods
ā¶ Get access to feedback on the go š
ā Act on individual customer responses in near real-time
ā Empower the frontline and drive organizational agility
ā¶ Respond to customers right from the app š²
ā Quick actions pop up to take action on the feedback
ā Chat, assess, escalate, delegate, add notes, capture root cause, etc.
ā¶ Assign issues to the right people and track to closure šÆ
ā Categorize and tag issues to drive systemic action by concerned departments
ā Close the loop with the customer at every level of the organization to ensure agile closure of issues
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No data shared with third parties
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No data collected
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What's new
- UI/UX upgrades, fresh look and feel.
- Bug fixes and performance improvements.
- Bug fixes and performance improvements.
