![](https://play-lh.googleusercontent.com/a-/ALV-UjV8-B8FRkox1qE2UCfIqWzOuWWjbf8dWmTVHCcYx7ZgDilbYNg=s32)
Skylar Scroggins
They merc'd the old app without so much as an email. Even the old app doesn't twll you it's no longer supported. It just tells you to try again. You send emails more than once a week and one of them couldn't mention the app was no longer supported? Now we have this new one that's terrible and functions less than the website?? Asinine.
5 people found this review helpful
Lush Fresh Handmade Cosmetics
11 April 2024
We're sorry to hear that you are not enjoing the all. We value all feedback so I will pass this over to our app team.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXMOqtk9lN8mkwW4bV7FketidPnzeDQ7jO3J14ZB7ZUNJ3FwNtY=s32)
I'm Nobody You Know
You don't get to save your favorite products anymore. If you want to buy a product that you had on your saved list, you have to go all the way inside the search engine, find it, add it to the cart, and then repeat the process. It becomes a serious pain if you're buying more than one item, when used to be able to just put all your favorites in a saved list. You could just click an add, it made it easier to keep track of all the products you liked so you wouldn't forget anything. :(
2 people found this review helpful
Lush Fresh Handmade Cosmetics
13 September 2023
Hi there, Thank you for your feedback. I will certainly pass this on to the app team to look into.
![](https://play-lh.googleusercontent.com/a/ACg8ocLekk2rymPNTgVuyb35VMqH0vzYLeYSbEKCvSk_QytnbfrO5Q=s32-mo)
Grace Morris
The new update is awful. Now I can't look through normal shopping categories like bath: bath bombs, bubble bars, etc it's just random categories like: some specific collection they are selling, bath bombs (but no category for bubble bars at all), rise bright, sleep tight and easter. Incredibly unhelpful. ALSO you used to easily see the main scent notes in each product, now you have to click and look through the entire ingredients list so you can't even tell what is smell most prominent anymore.
3 people found this review helpful
Lush Fresh Handmade Cosmetics
11 April 2024
Hi there. We're sorry to hear of the issues you are having and that the app categories could be better. I will certainly pass this feedback on to our app team to look at.