DLC Mobile
3.0star
345 reviews
50K+
Downloads
Everyone
info
About this app
With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device!
• Easily schedule payments, make same-day payments through debit/credit card, manage e-Bill, AutoPay, or Budget Billing.
• View a map of outages in your area, or report an outage at the touch of a button.
• Track your usage to stay up-to-date on your energy consumption.
• Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email).
• Easily schedule payments, make same-day payments through debit/credit card, manage e-Bill, AutoPay, or Budget Billing.
• View a map of outages in your area, or report an outage at the touch of a button.
• Track your usage to stay up-to-date on your energy consumption.
• Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email).
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
3.0
339 reviews
Liem Phan
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2 February 2022
This app is absolute garbage. For something as simple as paying a bill online you have to climb some obstacles. Accidentally mistyped a number at any point? Well you can't simply backspace without clearing the entire section. For some reason you have to hit space twice sometimes. I tried paying a bill and at the very end, accidentally hit terms and services and when I backed out it sent me back to the log-in. I'm literally trying to hand you money, DLC, and you're making it infuriating.
30 people found this review helpful
Duquesne Light Co
2 February 2022
We apologize for the inconvenience you are experiencing. Can you send us a message using the app feedback form under the More tab so we can investigate? Thank you!
Monique Pritchard
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18 August 2023
I like the app because it's convenient. I don't like that you don't have a debit/ credit card option because it takes to long to process a bank account transaction. Ex. You make a bank transaction on a week day(not Friday) and it took a week to process. Unacceptable. I shouldn't have to call in to use my debit card, it defeats the while purpose of having the app.
2 people found this review helpful
Duquesne Light Co
22 August 2023
Hi Monique, thank you for your feedback. Please go to Pay > Pay Now > Pay with Paymentus, where you can enter your account information to pay your DLC bill with a credit or debit card, as well as digital wallet options including PayPal, Venmo and Amazon Pay. If you experience any issues with this, please send an email to mobileapp@duqlight.com.
M. Robert Marks
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25 December 2021
I wish I could choose which account I see first on startup, and have that choice be persistent for subsequent startups. There also seems to be a minor error that, when I chose an account and then navigate through a few menus then press 'back' the app will revert back to a different account - not the same account I chose and was attempting to modify. But, otherwise great app! A bit slow at times, but I've been able to get the information I need, and perform service request functions efficiently.
14 people found this review helpful
Duquesne Light Co
27 December 2021
Thank you for your positive rating and we appreciate your feedback. We would like to investigate the issue you are experiencing on the app. Can you please send us an email at mobileapp@duqlight.com with your account number and username?
What's new
Version 3.3 – Includes enhancements made to reporting an outage, outage map, and outage notification features.