Mr Usta - Home Services

mrUsta

About this app

Mr Usta makes it easier to get jobs done in and around your home, saving you time and money. Clean, fix, move or renovate in a few clicks and with peace of mind.

Founded in 2015, out of the need to simplify the process of finding trustworthy and affordable skilled professionals. Mr Usta uses smart technology to match you with home service professionals (aka Ustas) that they have vetted and reviewed by customers.

*Usta in Arabic, Turkish and Farsi means an expert or craftsman; a guru so-to-speak.


How It Works:
You can choose to select an Usta based on their rating, reviews and experience, or let Mr Usta match one for them. We provide both, quotes-based and on-demand booking options;

-Book Now:
An on-demand booking option with fixed prices, that instantly matches customers with our most trusted Ustas. This is suitable for customers that want convenience and peace of mind, above anything else.

-Get Quotes:
An option to receive multiple quotes from various Ustas and negotiate price via a built-in chat technology. This booking option is suitable for customers that are not in a hurry to get the job done, prefer to compare quotes from various professionals and assign the Usta themselves.


Top Services:
- Laundry
- Cleaning Services; maid, deep cleaning furniture cleaning
- Handyman
- Moving/Shifting
- Painting
- AC Maintenance and Repair
- Carpentry
- Plumbing
- Electrical
- Landscaping
- Kitchen / Bathroom Renovation

Ratings and reviews

The app never fully picks up the orders placed at the first go. I've only used their bulk laundry service and everytime my clothes come back and items are missing. Without exaggeration it happens 'everytime' . You have to babysit them on how to run an aftersales check. This consumes most of my week running behind my clothes that never make it back. The staff keep saying human error and I keep paying a price for their errors. I'm going public with this.

Terrible app. My supplier WAH technical was absolutely incompetent and had no clue what I was talking about. I even sent them photo's of the door that needed fixing. Poor communication skills. Zero urgency. Zero competency. Uninstalling.

Terrible service. Delayed pick ups and ridiculously delayed drop offs. Laundry not even in good quality. Damaged washed items. I'd rather pay more for a better service.