4.1
679 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

One Step is a lifestyle platform designed to support individuals to reach their goals by providing tools and resources to track personal progress. It helps users stay connected with a network of support to achieve their goals.
Updated on
1 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
669 reviews
Kevin Reed
5 September 2024
This app has several incredibly annoying glitches. It constantly logs me out and has no way to save login credentials. Almost everytime I use it, it tells me I need to update the app to use it despite there being no update available. Additionally the pass request portion often isn't formated correctly and will not let me submit the request after I have filled it out. The list goes on... It seems like all these problems would be easily correctable if addressed.
5 people found this review helpful
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ONE STEP SOFTWARE
17 September 2024
Hi Kevin, I'd love to touchbase on what you're experience and get it resolved. Please call 912.455.3639
Joshua Neumann
5 March 2024
Good app. Advise: Do not forget to check out of meetings. It has auto-checkout, but it glitches. Sometimes auto-checkout works, others not(even if you have strong WIFI or cellular service.)The meeting won't count straight up, or will show after you go back to the location later. If you are part of an organization that uses this app to count your meetings CHECK OUT. I edited this on 3/5/24
2 people found this review helpful
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ONE STEP SOFTWARE
5 March 2024
Hi Joshua, Our auto check out typically works if you have either strong WiFi or Cellular data connection. If where you're checking in and out of doesn't have either of this it could cause a delay. We also recommend location tracking be set to Always On to ensure the app can see when you leave.
Andy 3
2 March 2024
Many technical problems with the app. Checking in and being checked out without moving and the meeting counter also isn't reliable for accuracy. Now it keeps telling me there is an update but when I click on "update app now" it brings me to Google play store but no updates are available. They need a better code writer but I like the concept, just wish it worked better.
2 people found this review helpful
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ONE STEP SOFTWARE
5 March 2024
Hi Andy, Meetings are counted only when a staff member approves the meeting locations and if the check in is longer than 30 minutes. If your checkins meet these requirements please reach out to Customers@onestepsoftware.com or call 912.455.3639 so we can help

What's new

We continually update the One Step Client App to improve experience and performance.

App support

About the developer
One Step Software Inc.
david@onestepsoftware.com
8474 Romaine St Apt 103 Los Angeles, CA 90069 United States
+1 912-455-3639