Kevin Reed
This app has several incredibly annoying glitches. It constantly logs me out and has no way to save login credentials. Almost everytime I use it, it tells me I need to update the app to use it despite there being no update available. Additionally the pass request portion often isn't formated correctly and will not let me submit the request after I have filled it out. The list goes on... It seems like all these problems would be easily correctable if addressed.
5 people found this review helpful
ONE STEP SOFTWARE
17 September 2024
Hi Kevin, I'd love to touchbase on what you're experience and get it resolved. Please call 912.455.3639
Joshua Neumann
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Good app. Advise: Do not forget to check out of meetings. It has auto-checkout, but it glitches. Sometimes auto-checkout works, others not(even if you have strong WIFI or cellular service.)The meeting won't count straight up, or will show after you go back to the location later. If you are part of an organization that uses this app to count your meetings CHECK OUT. I edited this on 3/5/24
2 people found this review helpful
ONE STEP SOFTWARE
5 March 2024
Hi Joshua, Our auto check out typically works if you have either strong WiFi or Cellular data connection. If where you're checking in and out of doesn't have either of this it could cause a delay. We also recommend location tracking be set to Always On to ensure the app can see when you leave.
Andy 3
Many technical problems with the app. Checking in and being checked out without moving and the meeting counter also isn't reliable for accuracy. Now it keeps telling me there is an update but when I click on "update app now" it brings me to Google play store but no updates are available. They need a better code writer but I like the concept, just wish it worked better.
2 people found this review helpful
ONE STEP SOFTWARE
5 March 2024
Hi Andy, Meetings are counted only when a staff member approves the meeting locations and if the check in is longer than 30 minutes. If your checkins meet these requirements please reach out to Customers@onestepsoftware.com or call 912.455.3639 so we can help