A Google user
Beware. This app is so bad it renders the cameras nearly useless. Sometimes it fails outright and just simply won't work no matter how many times you close the app and restart. Even when it works, it is very hard to get it to connect, buggy as hell, clumsy and confusing. And the range is pitiful. You have to be on top of the camera in any case, so you might as well read the SD card directly. Pulling it out of the camera would be faster. But worst of all, the cameras themselves largely depend on this terrible app to adjust settings, so it isn't even like the app and wifi are useless. The cameras themselves are too. Don't buy these cameras, and if you do, don't say you weren't warned.
9 people found this review helpful
Duane McWaine
Initial connection is unnecessarily complex. For my Android phone (Pixel 3XL) I have to: 1) turn off Data AND WiFi before connecting to the camera. 2) Then MANUALLY TURN ON WiFi on my phone, 3) TAP the connection on the WiFi page on my phone once the connection is made, 4) SAY YES when it tells me the connection has no internet access and do I want to continue, 5) CHECK YES when it asks "do not show this every time"; 6) Then go to the app itself and click on the BLE <-> WiFi there, and then, fingers crossed, it makes the connection. So: - If I don't turn off both data and wifi it won't connect; - If I don't manually turn on WiFi on my phone at the right step, it won't connect; - If I don't hit the "yes I want to continue" button then it loses the connection. A few lines in the instruction manual and on the video would make this so much more straightforward. I'll update once I've used the app and cameras for a while. Thanks for reading. I hope this is helpful!
16 people found this review helpful
Garrett Harper
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This app is a great concept but poorly designed. You have to be extremely patient with the app and let everything connect and load before trying to watch any videos or it will freeze and you will have to restart the app and the whole process of connecting. When I try to download videos now, it will show each video successfully downloading and then go to a looping circle that will never go away and the videos never actually download.
12 people found this review helpful