A Google user
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***UPDATE: after a week of emailing back and forth with tech, i still have not received a password reset email, they can't clear the email from the system, when i said the app is useless i'll just go back to calling it in, they stopped responding so they do not appear to be working to resolve this issue, or they don't know how to fix the issue.*** Forced to update but it won't let me log in with the old information. I'm not even getting the password reset error. So far the old clunky app worked better....
7 people found this review helpful
RedSail Technologies, LLC
30 December 2019
Sorry for the inconvenience, we changed the login method to use an email address instead of a username. If you are still experiencing issues logging in, please email us at qs1webdevelopment@gmail.com.
A Google user
This app is riddled with bugs and has a sketchy history. When it works, it's fine. When it fails, it fails spectacularly. Seems the developers are trying to do waaaay too much instead of merely writing simple code for simple tasks. For instance, updating seems to be a non-standard protocol. This time it failed to remove the previous version. Last month there were weeks without any working version. As captive users, we have no choice. I wish my pharmacy used an app from a more adept developer.
16 people found this review helpful
A Google user
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Why replace a working app with something that doesn't work at all. The old one was missing a lot of features but at least I could refill my prescription. This thing, I select my pharmacy from the map then nothing. Doesn't let me enter anything else. I want to select my medication for refill and go on with my life. I want to be able to see when the medication was last refilled so that I know if it is ready to pick up. The CVS app works perfectly. Why is this one so BAD. Uninstall!!!!
8 people found this review helpful
RedSail Technologies, LLC
16 January 2020
Sorry for the issues you're having. Please email us at qs1webdevelopment@gmail.com and we can look into it.