R S
- Flag inappropriate
- Show review history
Never, EVER remembers my creds, so I have to put my username and password in every single time I launch the app. Now has started to not work at all, won't let me change the AC/Heat... worthless app. Edit, the issue still isn't fixed! I still have to log in every time AND it still doesn't actually let me change AC/Heat. How does this happen...
1 person found this review helpful
We're very sorry for this, it appears that the issue is still with us. We expect to completely resolve it in the 2.2.0 release. Please follow the updates. Again, this is something we're actively working on at the moment.
Naman
- Flag inappropriate
- Show review history
There were 4 updates required in the past week!! Password, biometric, code are all saved but never show up. I always have to log in manually. Thermostat doesn't work with the app. What a pain! Edit 7/19: Thank you for responding. This is fixed now.
3 people found this review helpful
Hi, so sorry you're having this issue. Thank you for sharing your feedback, we will look into this and address it ASAP.
Matt Curtice
- Flag inappropriate
- Show review history
This is, without a doubt, the single worst developed app I have ever used in my 15+ years of using apps and smart devices. If you are a property manager, STEER CLEAR of this horrid service. Not only does this complete disaster of an app never work, but you can't even get real customer support. I have never left an online review of any product I have used ever, and I didn't plan to, until I met quext. I need way more than 500 characters to be able to describe all of its problems. DO NOT USE QUEXT
11 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. Please contact us at support@onequext.com with your unit and property information; we'd be happy to look into this for you. Thank you.