Client Access

2.6
320 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Client Access gives you a powerful, convenient and secure way to view your accounts online anytime. It is optimized for your mobile device, so you can securely manage your investment portfolio, transfer funds, deposit checks, and access up-to-the-minute market information. Whether you want a quick snapshot or an in-depth review, it’s all right here.
• Your account balances, including your assets and available cash
• Current value of each of your investments
• Detailed asset allocation analysis
• Documents such as trade confirmations and tax reporting
• A secure vault to store financial statements, insurance documents
• A full complement of convenient client tools
• Your financial advisor’s contact information

Asset allocation does not guarantee a profit nor protect against loss.
Updated on
24 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.5
302 reviews
Daevid Vincent
1 November 2024
Personally the old app was better IMHO. It's just so much text and boring. I want to see way more graphs and colors to indicate gains/loss. Especially of my overall portfolio the past days, months, years, all. How this was removed and never put back is kind of astonishing. I also want same for my investments so I know to refactoring or not.
Did you find this helpful?
Raymond James
5 November 2024
We appreciate your feedback about the app and your desire for more visual elements like graphs and colors to track your portfolio's performance. Your insights are valuable, and we will share it with our product team. Thank you for sharing your thoughts!
Terri Feuer
2 August 2024
Tried to open one of my documents which showed as a PDF file. When asked what app to use to open it I was given a choice of 2 Apps, neither of which are used for opening PDF files. Adobe Acrobat is installed but this, the correct app to use to open a PDF file, was never given as a choice. When I called the RJ phone line they had no clue had to fix this & their suggestion for a fix was that they could email me the file. In general the app is not all that useful Glad to report problem is fixed
1 person found this review helpful
Did you find this helpful?
Raymond James
2 August 2024
Thank you for bringing this issue to our attention. We wanted to let you know that the issue has been fixed. If you need further assistance, feel free to reach out to us.
Sherry Acque
8 February 2022
Frustrating app!!! Regardless of how many times of trying to set up the fingerprint scan option, it doesn't work and I get and error it isn't working. In addition, the app refuses to remember my username on the login page. So damn frustrating to have to reenter this info over and over again, and to have features shown that clearly do not work.
42 people found this review helpful
Did you find this helpful?
Raymond James
25 October 2023
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced. We have released an updated version of our app and would appreciate it if you could try installing it and let us know if you have any further feedback.

What's new

* Performance enhancements and bug fixes

App support

Phone number
+18777522237
About the developer
Raymond James Financial, Inc.
clientaccesssupport@raymondjames.com
880 Carillon Pkwy Saint Petersburg, FL 33716 United States
+1 813-484-1944