RoundPoint Mortgage Servicing

RoundPoint Mortgage Servicing LLC

About this app

You can safely access your loan details, set up one-time or recurring payments, or update your account information—all from the palm of your hand.

Ready to take the next step in your homeownership journey? Monitor property values and trends near your area with a personalized report!

Our app is built to both simplify and streamline your mortgage experience. Access your essential loan documents electronically, both when and where you need them. You can even eliminate clutter by opting out of paper monthly statements!

And if you need immediate assistance, our support team is always just a phone call or email away.
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Download the RoundPoint Mortgage Servicing LLC Mobile App today.

NMLS #18188 For more information: https://www.nmlsconsumeraccess.org,

RoundPoint Mortgage Servicing LLC (d/b/a RoundPoint in all States except Arizona & New York)

Review our licensing details here: https://www.roundpointmortgage.com/licensing.

Ratings and reviews

Two stars from the perspective of actually having an app versus my previous lender, but here's a suggestion that should be glaringly obvious: biometric/fingerprint access should not reset any more frequently than a mortgage billing cycle. That's one month. Any shorter and it totally defeats the purpose of the biometric option. Just like any other financial institution nowadays, I won't be holding my breath for this "oversight" to be resolved.

I don't like to give negative reviews, since I appreciate the efforts made to bring forth an app. However, as others have mentioned, this issue of forcing the user to change passwords everytime you log in is unacceptable. When the app works, it is nice, but this bug has being ongoing since day one. Please update/fix this issue.

App is extremely buggy. Fingerprint login does not work. Makes you reset password constantly. The user experience is very poor and frustrating to use. It needs to be updated and fixed.

What's new

New features and bug fixes.