Kent Lion
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On upgrading to a more recent phone, security software says this is a "low reputation app", because it can: • access contacts. • locate your device and track you. • take pictures or create videos without your knowing. • access all your documents, photos, movies and downloaded files. • modify and encrypt, replace or delete files like documents, photos, or movies. • stay active, draining the battery, when the device is locked. Why all these permissions for a banking app?
2 people found this review helpful
A Google user
Pretty great app, very simple and smooth. Does everything it should do. I dont live near an SBW currently and the mobile deposit** feature is a lifesaver. **Had some issues with mobile deposit making the app crash, but I un/re-installed and it was fixed. I was responded to very promptly when I made the problem known through the play store :)
2 people found this review helpful
Savings Bank of Walpole
2 October 2018
Peyton,
We apologize for the inconvenience. The latest update is causing the app to crash on some devices. We are working with our developers to get an update with a fix by the end of the week.
Thank you for your patience!
SBW Customer Support
Patricia Marotta (Patty)
I have no idea what's going on but when I login it doesn't always log me in. It'll just stay on the login page I have to continue to hit log in before it will let me. It's getting a little frustrating. And also I have a complaint about the mobile deposit feature. I think the way you have to take the picture is a little ridiculous. I have to hold my tablet up in the air 3 ft to get it to fit