Spence Sanders
A revised rating. When I was forced to use the app and electronic tickets in '16, the app and ticket access was a huge mess and I constantly had issues getting into the game. But in '23 and now starting '24 it looks like most issues have been resolved. And I had no issues in '23 with ticket access. I would still prefer ticket cards, but they have done a notable job of getting the app to work correctly.
Amber Green
App crashes all the time. In line to have my tickets scanned at last home match, and app crashed, logged me out and took 15 minutes to finally log back in. If an app is REQUIRED to access tickets we have paid for, it must be much more stable. I have been trying to access info about tis weekend's event for the past two days, and it crashed every time, uninstall, reinstall, and all the troubleshooting in the world doesn't help. I dont have a backup method to get my tickets so what now!
8 people found this review helpful
Mike Branch
Just when it was starting to work perfectly you had to screw it up. Trying to get my tix for the 2024 home opener, it made me go through a bunch of steps to connect my Ticketmaster account, which was already connected previously. Then extra steps for connecting to Google. Now I can view tix in the app but can't save to Google Wallet. I try to save but it says I have to log into Wallet (which I always am anyway). Then I log in and it says "success" but never adds tix to Wallet. What a pain.
5 people found this review helpful