4.6
1.18K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Looking to manage your Alabama Power account on the go? Our app makes it easy.
Use the app to:
• Pay your bill quickly and securely with options like Digital Wallet and linking to your checking account
• Track your energy usage and compare it to past months
• Report outages and view restoration efforts
• Manage and view account details, such as your contact information and payment history
• Enroll in programs like Budget Billing and Paperless Billing
• Receive alerts when your bill is due, when there is an outage in your area, or when your usage is high
What’s New:
• New look and feel for easier account management
• Easy sign on with Touch/ Face ID
• Personalized alerts and tips to help you save energy and lower your bill
The Alabama Power app is the best power tool to manage your account and stay connected with us. Download the app today!
Updated on
3 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.16K reviews
Chad Thompson
11 July 2024
You can handle bill pay and report outages. That's about it. I have automated bill pay setup, so that feature is mostly useless to me. I was hoping to be able to review and compare usage history, but that's not available in the app. There is a usage tab, but it only provides a link to a FAQ.
1 person found this review helpful
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Phillip Greene
5 June 2024
app is good although it doesn't sign you out when you close it instead, even if you haven't been on it in a month, it tells you your last session is no longer active and then for some odd reason biometrics becomes disabled and you have to go through the process again of setting it up like you haven't done that before....
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Alabama Power Company
28 June 2024
Hello Philip! Indeed, the app doesn't log you out automatically, and sessions may expire. Nonetheless, you shouldn't need to reset your biometrics each time this happens. If you're still experiencing this issue, kindly email us at customerservice@alabamapower.com so we can investigate further.
Wilbur Jenkinz
14 July 2024
I haven't even used this app in years, at least 3 phones ago (approx 2017) Just got a new phone and it reinstalled my old apps. Still didn't use it. Reinstalled it 1 more time today and while looking at the reviews I see we can pay via the app instead of bill matrix. AUTOMATIC 5 STARS. I'm sold.
1 person found this review helpful
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What's new

Report an Outage (Logged Out)
Enhanced Placement of Face & Touch ID
Remember Me Option
Pay Multiple Bills
Bug Fixes