Scott Messina
Much more streamlined than using the console, and I don't have to link a mouse to my phone/tablet to layout the modules. After saving the layout and continuing, it does show no layout is saved and all modules are still not placed, but they really are when checking from console. Sites not commissioned using the app show as not commissioned yet when logging in via the app. I expect this will be fixed in the future.
5 people found this review helpful
Sunstrong Management LLC
30 March 2021
Thank you for your review! We will help you with the module layout issue. We need the site ID or PVS SN. Please share this info at proconnect@sunpower.com.
Andrew O'Donnell
Horrible app, I dread every commissioning. Constantly loses connection with PVS6, glitches, has to be restarted or reinstalled every time. When tech support tells you to log out of their app and log back in, you know you've got a problem. Why can't they fix this? Solaredge app is a breeze.
6 people found this review helpful
Lauren Hollis
Fails out the gate. I have been using the SunPower monitoring program for the couple years that we've had our panels. Trying out the app, and not only does it not recognize the password I haven't changed, but it won't send me a code the email address on my account.
6 people found this review helpful
Sunstrong Management LLC
4 November 2021
Lauren, Thanks for reaching out to us. Can you please let me know if you were trying to use the App for commissioning or monitoring? Please email me at proconnect@sunpower.com and I can escalate and help you immediately.