Torfaen

iTouch Vision Global

About this app

The Torfaen app makes it easy for you to report and request issues to Torfaen Council anytime, anyplace, anywhere. You can attach information such as photos and video, pinpoint exact locations using the mapping system on your phone or tablet and receive updates via the app as your report is processed.

Stay well informed on key local issues such as planned roadworks in your area, changes to services, important consultations and local news and events. There’s also quick and easy access to lots of other useful information including a councilor directory, schools information and recycling collections.

FEATURES
There are many features to the Torfaen County Borough Council App, you can:
- Access your council news, events and visitor information.
- View your submitted reports.
- Integrated help.
- Auto address finder to identify the nearest address of an incident.

WHAT ISSUES CAN YOU REPORT?
You can submit reports for issues such as;
- Abandoned Vehicle
- Bridge Issue
- Canals, Rivers & Streams
- Damaged Bus Shelter
- Dead Animal
- Dog Bin Issue
- Dog Fouling
- Fault Street Light/Illuminated bollard
- Fly tipping
- Japanese Knotweed
- Litter
- Missed collection
- Roads, Pavements and Highways
- Wall issues



HOW DO YOU SUBMIT A REPORT?
To submit a report you must capture certain information.

Select the category of the report.

- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

CONTACT US
If you have any enquiries please contact the Customer Service Team at [e-mail] or visit us at www.MyCouncilServices.com