Lori Arellano
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Difficult to find what you need and the billing screen is confusing. I was locked out of my account for no apparent reason. Told they "deleted" my account and I needed to create a new one. Finally get signed in and all my payment/account info is still there... nothing was deleted or even reset. Email about the updated app is also a lie. Nothing has changed except the obvious sign on glitch. This app is trash and the only way to pay rent or put in maintenance requests etc.
4 people found this review helpful
chris wu
Can't reach anyone in a timely manner. Slow app as well. When you call the number provided, rarely does anyone pick up, even when you call during "business hours". For example, I called the number at 10:30 am on a Monday morning on eastern time. Not during the early morning. Not late at night. Couldn't get anyone.
2 people found this review helpful
Sharon Spencer
It won't give me the option to update. Why do you make everything so complicated? I have spent more time in trying to get it to work and getting no positive results when you could do it faster the old fashioned way. Instead of spending so much money in a new app, why don't you take care of other things, like regularly washing the outside windows, updating the balconies, have 2 people working in the office so when one person has to be away from the office there is always someone there to assist
10 people found this review helpful