UFB Direct®

4.8
3.38K reviews
50K+
Downloads
Content rating
Everyone
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About this app

The UFB Direct® Mobile App is an innovative, highly secure mobile banking app that couples thorough account monitoring with Secure Socket Layer 128 bit (SSL) encryption to create a safe and user friendly experience.

Application features:
● Easy to use Check Deposit
● High Resolution Images
● Simple user interface (UI) and navigation
● Remote deposit
● Highly responsive customer service
● Quick and easy to use
● Ability to take pictures of checks and deposit them into your account remotely
● Robust account history
● Check deposit history
● Fast and easy internal transfers
● Simple and organized Bill Pay function
● Bill pay organization platform with bill payment history
Updated on
31 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
3.31K reviews
Micaela Hughes
19 July 2024
When trying to sign up for an account, it keeps having me request a code that can only be sent to my email. When I enter the code, it does nothing. I have requested a code about 30 times and I still keep getting the same thing. Interacted with an agent x2, one agent informed me to up date the app However, I have the most recent version. I have tried this on both the app and website and the same issue remains.
2 people found this review helpful
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Axos Bank
24 July 2024
Hi Michaela, We apologize for the trouble you are experiencing and we want to help. Please email us at asupport2@axosbank.com so we can escalate this to the right team for assistance with your application. We appreciate your patience.
Tatiana Worthy
25 July 2024
The bank is great. The app worked well for a few months. My issue is with the app *Now*. The app hasn't allowed me to log in. Reason? "Something went wrong." Doesn't recognize the account. ▪︎▪︎▪︎▪︎ Logging in on the web. (desktop or mobile format) is much better. This is a good bank, but the app has issues that need working on. 3/5
1 person found this review helpful
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Axos Bank
26 July 2024
Hi Tatiana, We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you and have escalated this natter to the right team for help. Thank you for your patience.
Fernando David Valdez Guadron
3 May 2023
This bank overall is relatively straightforward. You have 3 types of accounts you can open. I only have the savings with the bank. They offer a pretty high APY compared to the much larger banks. Which itself was the drawing point for me. There are many tools to monitor how your money is looking. Though I will add, it does feel like there can be improvement with the app itself. It feels a little "old" the app should modernize(smoothen) a little bit. This will make it feel a little more livelier.
12 people found this review helpful
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Axos Bank
3 May 2023
Hi Fernando, we appreciate your feedback and I will share that with our UI team. Thank you for being a customer and for the 5-star review!

What's new

This update includes the following improvements and more!
• We’ve made enhancements to the app infrastructure.
• New security updates ensure your data remains protected.
This new version also includes bug fixes and performance enhancements to improve your in-app experience.