Shaun Stuart
Horrible app! It's so buggy! Been trying to use this thing for 3 months. I have 5 Soma 3 units and at least once a day one or more of them just stop responding. I have to plug the device in to power to get it to respond. I've also had it stop working and report "battery level too low top operate" when the battery was at 75%! Really??? Tech support is worthless. No response after weeks. They claim they will update the firmware "soon" - that was almost 2 months ago. Don't buy these things!
Howard Lim
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App itself isn't bad at all. It works and connects quickly to my shades. Shades are great and connect to my hubitat for automation. The only thing I wish was that the soma connect "hub" would offer the same app functionality as if you were there in the same room to connect to the shades. As it is now, the hub really only interacts with other hubs and Google home. Looks like a recent update enabled shade control in Google home too!
Wazombi Labs OÜ
18 April 2022
Hi Howard! Thank you for the comment! We're doing our best to listen to our customers so we can collect valuable feedback for the future improvements, so we will definitely try to make the experience with the Soma Connect more pleasant
crimson red
This app sucks. I've had it for over 3 years and it has never worked right worked right. They did do a major firmware update a while ago, but Very few of the new features actually work. When I contact customer service they say we fixed that try again. I do and then I contact them again and they say we've fixed that try again. Go with a different company.
1 person found this review helpful