Janet Amponsah
I updated the app yesterday, I tried to transfer money from my account to mobile money wallet, the transaction fails but the E-LEVY and the app fee was deducted from my account, all the times I tried to make the transfer, they have taken more than 200gh from my account and I didn't get the money I wanted to transfer. How is this possible, I have been calling ADB but no one is answering me, this is very bad experience.
12 people found this review helpful
ayishatu saeed
IDK what is happening, but I'm sure this could be an access error. I just updated the app today, and I tried to log in with my previous password. I was redirected to a page where it says I need to reset my password. I did just that but upon trying to login after a while, the sign I'm directed me to the password reset again as if there has been wrong linking of maybe forgotten password with the sign in button. How can this be fixed please, it frustrating me.
9 people found this review helpful
Adjei Paul
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The app is missing one feature I believe is very necessary. By introducing online customer service, where a customer who can't go to the office because of circumstances can reach out to a customer service agent in the available working hours for assistance to help them solve and understand challenges they are facing. Since emails sent to your email addresses are not been replied, I believe enabling this feature in the app will help serve your customer anywhere within their reach on the app.
1 person found this review helpful