Andrew Preece
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Absolutely no problems with this app until it was replaced with the new iNet App. I cannot get the iNet version to connect to my system and now get a message telling me to upgrade every time I use this version. If you don't want to support it any more, that is fine. Just leave me with the old version that fully met my needs for the last 3 years. I have not updated the hardware, so why change the software. Unfortunately despite attempting to contact Truma seeking help with the new app ,no reply
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Paul
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Updated 13.11.22, using Samsung S22 still disappointed. Still Unable to use the sun alignment part if the tools section it starts off to calibrate the compass, then goes to the dial screen, then error message comes up to say no data available, this can not be used. I have taken screen shots but no facilities to download them. So sent you guys an email with them. Tried this app on another phone (S7) and get same error message. Needs either sorting or removing from app. The level tool works great.
8 people found this review helpful
Truma Gerätetechnik GmbH & Co. KG
11 October 2019
Hey Paul,
do you have the possebility to verify on another phone? It´s the first time that somebody is reporting such an issue?
If you like we can also proceed over service@truma.com
Thank you
Regards
Your Truma Team
A Google user
Hi Truma. The function used to be there where you could switch ACC on or off from the app even after leaving BT area. Truma technical UK have tried to assist and they also cannot get it to work and it still does not work on TIN2. If you can give me your email I can respond better.
1 person found this review helpful
Truma Gerätetechnik GmbH & Co. KG
9 October 2019
Hi,
ACC is greyed out, due it´s an "running mode". Via SMS, the app is not able to verify in which status the system is currently running, therefore, you have to decide before you´re leaving the BT area.
For sure we can proceed via mail: service@truma.com.
Thank you so far.
Regards
your Truma Team