![](https://play-lh.googleusercontent.com/a/ACg8ocJPv98ea137LFjY-Sa5Taxl7jF-BXPsNzoJy0Zem5WI_C8qaw=s32-mo)
J J
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One of the standout feature of app was its simple friendly UI, but the latest update has really made a mess of it. Too much of changes, colors, scrolling all have impacted the user friendliness of the app. After the new update, I am unable to find the "Manage Beneficiary" menu, which was available earlier. To find the transaction history, now I have to scroll to menu, which was previously available on home screen.
333 people found this review helpful
National Payments Corporation of India (NPCI)
16 November 2021
Thank you for rating the BHIM App! We would love to hear more from you on what you liked about the app and if we can better it in any way. We appreciate the feedback, always. Do let your friends and family know that they can try the app too! :) Warm Regards, Team BHIM.
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Arjun bhatt
I encountered an issue while using the app. After granting all necessary permissions, the OTP was sent, but the app only accepts the OTP if it is automatically detected. On my device, the OTP arrives before the OTP screen appears, causing the app to fail in detecting the OTP automatically. I have tried multiple times but couldn't find a solution. Additionally, there is no option to enter the OTP manually. This needs to be addressed for a smoother user experience. Please look into this issue.
411 people found this review helpful
National Payments Corporation of India (NPCI)
8 July 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.
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Subrata Maitra
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Couple of months ago, the app was not working. I uninstalled it and subsequently reinstalled the same. Verification of sim completed and registration has started. But the app fails to fetch the sms, sent on my registered mobile number. I tried several times. Necessary permissions have already been provided. Complaints have been lodged three times through 'Get in touch'. But the results were same. I have been facing much inconvenience since couple of months. Please fix the issue at an earliest.
547 people found this review helpful
National Payments Corporation of India (NPCI)
20 June 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.