Pluxee India: prev Sodexo-Zeta

Sodexo SVC India Pvt Ltd

About this app

Pluxee, a brand that belongs to M/s Sodexo SVC India Private Limited, is a fully digital provider of employee benefits and engagement solutions. We're in partnership with 11,000+ companies spanning public and private sectors. With a solid foundation of 25 years of expertise and trust, our employee benefit solutions are meticulously crafted with sophisticated technology, aimed at enhancing work dynamics and nurturing a highly motivated workforce.

At the heart of our digital-first approach lie two powerful suites: the benefits suite and the rewards & recognition suite. In the benefits suite, you'll discover an array of offerings – spanning meals, fuel, telecom, learning, well-being, and much more. Our celebrations & R&R suite boasts the celebrations card, perfect for festive gifting, and the rewards card, designed for ongoing rewards and recognition programmes. Both solutions are all neatly packed into a single Pluxee card and Pluxee IN mobile app

These benefits can help you save close to INR 1,00,000. To have your company sign up for these exciting benefits solutions, please write to us at [e-mail]

*Here's what you get with Pluxee IN App*
Manage Cards: Manage your cards on-the-go, change PIN, block or unblock or enhance security for your card with your mobile app
Transaction History: Track spends and receipts on-the-go via the transactions feature
Exclusive offers: Access exciting offers and discounts on your favourite brands - all from one place
Quick, Easy and Secure Payments: Use multiple payment methods to make secure payments powered by Zeta technology. Simply scan & pay via QR codes at Pluxee-affiliated merchants or copy card details using ‘Assistive Touch’ feature for online payments
Dynamic PIN: No need to remember your card PIN. Generate and use a Dynamic PIN (valid for 2 minutes) from the Pluxee IN app, to authenticate transactions online or on a POS terminal
Merchant Directory: Access the Pluxee Merchant directory for Meal benefits, with a simple tap on the Mobile App. You can even suggest an outlet to be added to Pluxee’s network
Shops: No need to have multiple apps on your phone. Place your order directly from the integrated apps such as Swiggy, Big Basket FreshMenu and pay instantly from the Pluxee IN App

*Permissions required by your Pluxee-IN App:*

Pluxee IN App requires the following permissions to provide you an amazing user experience:
Contacts: Used to send gifts and funds to your family and friends
Location: Used to enhance your payment experience and reduce the risk of fraudulent transactions
SMS: Used to enhance your payment experience for authenticating online transactions
Phone: Used to call support team from the app directly
Storage: Allows you to upload reimbursement bills (as per your company policy)
Camera: Used to scan merchant QR codes for instant and seamless payment experience

If you have any questions or feedback, we’re all ears. Contact us at [e-mail] or call us on 022-6919 6919/ 022-4919 6919

Ratings and reviews

I am getting this "something went wrong" message in this application for more than 3 weeks. Too much mail communication is going on, but pluxee cannot fix, everytime they are saying they reset the account, but it didn't work. I feel like it's waste and giving me lots of frustration. I recently upgraded my account as well. But sadly, I'm not getting proper service at all.

This app was developed by people who can't even do basic maths. I am not talking about multiplication, division or subtraction. Just plain simple addition. If you still didn't follow what I meant by addition, I am talking about "One together with one is two" - that thing. And their customer support is even more pathetic. They just send some random responses and close tickets. A simple accounting issue with the app is not fixed even after months of follow ups and multiple escalations.

An absolutely unstable application. Login fails and pluxee support will continue to reset your profile, followed by requesting you to uninstall and reinstall your app. Apart from the fact that it increases the hit count for this app to be downloaded, nothing good comes out of it. I've finally given up on the hope that pluxee can fix the issue, so I've disabled my card.