영사콜센터 무료전화

외교부 영사콜센터

About this app

Consular Call Center Free Phone App
Call the consular call center in the following situations.

1. In case of overseas crisis
-It provides emergency rescue support and local safety information for the Korean people, and receives and confirms safety when lost in contact.

2. In case of an incident or accident
-Supports case and accident submission, emergency passport issuance, and expedited overseas remittance.

3. When you need interpretation services
-In case of emergency, we provide interpretation services with local officials (police, immigration officers, doctors, etc.).
※Interpretation service languages: English, Chinese, Japanese, Vietnamese, French, Russian, Spanish

4. For safe travel abroad
-Provides safety information of travel agencies and sends text messages for safe travel abroad.

5. In case of need for rapid overseas remittance support
-If urgent expenses are required due to an incident or accident, travel expenses can be remitted from a domestic relative through the overseas space.

6, when you are curious about consular services
-Provides information on consular affairs of the Ministry of Foreign Affairs, such as passport, consular confirmation (Apostille), overseas migration report, and overseas Korean citizen registration.

* The Consular Call Center app supports Android OS 7.0 or later.

* Background location information is used when location information is permitted.
-The app is always running in the background, so even when you are not looking at the screen, location information (latitude/longitude) is retrieved and transmitted to the system.
-The transmitted location information is used to provide emergency rescue assistance and local safety information by identifying the location of the app user in the event of an overseas crisis, incident or accident.

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