九電eco／キレイライフプラス
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About this app
# Kyuden eco/Kirei Life Plus app is an app that allows customers who are Kirei Life Plus members or Kyuden Web statement service members who have a contract with Kyushu Electric Power to [challenge eco-friendliness like a game and earn points] .
*This app can only be used by those who meet all of the conditions ① to ④ below.
You can check whether the conditions are met by ``After installing the app, log in''.
① Be a member of Kyushu Electric Power's membership site "Kirei Life Plus" or "Kyuden Web Statement Service"
② Only one electricity contract must be registered in the member information.
③ A smart meter is installed in the registered electricity contract (we can obtain 30-minute meter reading data)
④The registered electricity contract must be an eligible rate plan (*)
*Eligible rate plans: "Smart Family Plan", "Night Select with Electrification", "Ohisama Lunchtime Plan", "Seasonal Lighting", "Pay-as-you-go Lighting B", "JAL Denki B"
Three features of the Kyuden eco/Kirei Life Plus app
- Earn PayPay points when you successfully save electricity or shift your electricity usage hours!
・Notify you of the time to participate in the challenge with a push notification!
・Practice power saving and shift the time of electricity usage with the app like a game!
After installing and logging in, the app will inform you about recruitment for the Eco Challenge.
Recruitment for the Eco Challenge will be carried out by determining the timing of activation on a daily basis, so there are periods when there are many recruitments and periods when there are few.
We listen to our customers' voices and constantly strive to provide services that are even more satisfying.
Please feel free to contact us if you have any questions, comments, or requests for improvement.
If you encounter any problems or errors during use, please contact us using the "Inquiry" form (letter box) below.
URL: https://www1.kyuden.co.jp/php/inquires/index.php/form/input/102/q
FAQ:
Q. I am a member of "Kirei Life Plus" or "Kyuden Web Statement Service" and would like to check if I meet the conditions for using the app.
A. You can check whether the conditions are met by ``After installing the app, log in''.
If you are unable to log in, we apologize for the inconvenience, but you will not be able to use the app.
Q. I am a member of "Kirei Life Plus" or "Kyuden Web Statement Service" but I cannot log in.
A. This app can only be used by those who meet all of the conditions ① to ④ below.
If you do not meet the conditions, we apologize, but you cannot use the service.
① Be a member of Kyushu Electric Power's membership site "Kirei Life Plus" or "Kyuden Web Statement Service"
② Only one electricity contract must be registered in the member information.
③ A smart meter is installed in the registered electricity contract (we can obtain 30-minute meter reading data)
④The registered electricity contract must be an eligible rate plan (*)
*Eligible rate plans: "Smart Family Plan", "Night Select with Electrification", "Ohisama Lunchtime Plan", "Seasonal Lighting", "Pay-as-you-go Lighting B", "JAL Denki B"
Q. How can I register as a member of "Kirei Life Plus" or "Kyuden Web Statement Service"?
A. [Kirei Life Plus] If you register as a member (free) of "Kirei Life Plus" provided by Kyushu Electric Power, you can use services such as electricity bill/usage inquiry service and web version of meter reading slips.
For more information on how to register as a member, please check the website below.
https://www.kireilife.net/apps/portal/PortalRule.do
[Kyuden Web Statement Service] "Kyuden Web Statement Service" is a service that allows customers to check their electricity and gas usage status online. For more information on how to register as a member, please click here.
https://my.kyuden.co.jp/
Q. How can I participate in the Energy Saving Challenge and the Save Money/Eco Challenge?
A. You will receive a challenge recruitment notification from the app, and you can participate by simply pressing the "Participate" button from there. Even if you miss the notification, you can still participate from the "Eco Challenge screen" within the app as long as the recruitment deadline is still within the application deadline.
Q. What should I do to save electricity?
A. Customers are requested to save electricity by themselves, such as by adjusting the air conditioner temperature closer to the outdoor temperature and turning off lights when going out. However, please be careful not to suffer from heat stroke or poor health due to excessive power saving.
Q. What should I do to shift my electricity usage time in the Eco-Challenge?
A. Please do your laundry and ironing, which you normally do at different times, at the specified time.
If you have an electric water heater or electric car and usually use (charge) it at night, please shift the time you use electricity from night to a specified time.
(Note)
・If you are using night select or seasonal electric lighting due to electrification, please note that your electricity bill may increase due to the shift, so please be aware of this when participating.
・If we ask you to change the electricity usage (charging) time for your electric water heater or electric car, and you shift accordingly*, the difference in unit price between day and night will be reflected in your points.
*Customers who have selected "I have an electric vehicle (EV/PHEV)" as the "car type" in the "Electrical equipment information registration" of the app, or who have selected "electric water heater" and "have an electric water heater" Applicable to customers who have selected ``Can be done with remote control'' for ``Additional boiling''.
Q. How can I use my points?
A. Participation benefits and challenge success benefits will be given as "PayPay Points", so by tapping "Charge" before the charge deadline, the charge will be completed to your "PayPay Account".
Q. How can I succeed in the Energy Saving Challenge and the Save Money/Eco Challenge (Usage Challenge)?
A. With the Energy Saving Challenge, if you are able to reduce your past electricity usage by 0.01kWh or more from the target, you will receive a discount. It is considered a success if the amount can be increased by 0.01kWh or more from the original target.
The targets have been set with reference to the following guidelines set by the Agency for Natural Resources and Energy.
https://warp.da.ndl.go.jp/info:ndljp/pid/11509867/www.meti.go.jp/press/2020/06/20200601001/20200601001.html
Q. Is there a penalty if I fail the Energy Saving Challenge or Eco Challenge?
A. There is no penalty for failing the challenge, so please feel free to participate.
Q.Are you accepting applications for the How Much Energy Saving Challenge, Use-to-Use/Eco-Challenge?
A. Recruitment is carried out by determining the timing of activation on a daily basis, so there are periods with high recruitment and periods with low recruitment. Please feel free to join us when we have recruitment.
Q. Where should I contact for inquiries regarding this service?
A. Please use the "Inquiry" form (letter box) below and write "Inquiry regarding the Kyuden eco app" to contact us. (It may take several days to receive a response)
https://www1.kyuden.co.jp/php/inquires/index.php/form/input/102/q
Notes:
1. It can be used in Wi-Fi and 3G, 4G, and 5G environments, but the customer is responsible for any communication charges incurred when installing and using the app.
2. To ensure the safety of the application, please continue to update to the latest version.
3. If you would like to receive notifications regarding the power saving challenge, please turn on app notifications.
4. Update of power data may be delayed due to reasons of power transmission and distribution companies.
5. The electricity saving challenge will be considered a success if the customer's electricity consumption is reduced by 0.01kWh or more from the predicted target based on the customer's past electricity usage during the requested time period.
6. The Eco Challenge (Usage Challenge) is considered a success if the target is increased by 0.01kWh or more from the target predicted based on the customer's past electricity usage during the requested time period.
*This app can only be used by those who meet all of the conditions ① to ④ below.
You can check whether the conditions are met by ``After installing the app, log in''.
① Be a member of Kyushu Electric Power's membership site "Kirei Life Plus" or "Kyuden Web Statement Service"
② Only one electricity contract must be registered in the member information.
③ A smart meter is installed in the registered electricity contract (we can obtain 30-minute meter reading data)
④The registered electricity contract must be an eligible rate plan (*)
*Eligible rate plans: "Smart Family Plan", "Night Select with Electrification", "Ohisama Lunchtime Plan", "Seasonal Lighting", "Pay-as-you-go Lighting B", "JAL Denki B"
Three features of the Kyuden eco/Kirei Life Plus app
- Earn PayPay points when you successfully save electricity or shift your electricity usage hours!
・Notify you of the time to participate in the challenge with a push notification!
・Practice power saving and shift the time of electricity usage with the app like a game!
After installing and logging in, the app will inform you about recruitment for the Eco Challenge.
Recruitment for the Eco Challenge will be carried out by determining the timing of activation on a daily basis, so there are periods when there are many recruitments and periods when there are few.
We listen to our customers' voices and constantly strive to provide services that are even more satisfying.
Please feel free to contact us if you have any questions, comments, or requests for improvement.
If you encounter any problems or errors during use, please contact us using the "Inquiry" form (letter box) below.
URL: https://www1.kyuden.co.jp/php/inquires/index.php/form/input/102/q
FAQ:
Q. I am a member of "Kirei Life Plus" or "Kyuden Web Statement Service" and would like to check if I meet the conditions for using the app.
A. You can check whether the conditions are met by ``After installing the app, log in''.
If you are unable to log in, we apologize for the inconvenience, but you will not be able to use the app.
Q. I am a member of "Kirei Life Plus" or "Kyuden Web Statement Service" but I cannot log in.
A. This app can only be used by those who meet all of the conditions ① to ④ below.
If you do not meet the conditions, we apologize, but you cannot use the service.
① Be a member of Kyushu Electric Power's membership site "Kirei Life Plus" or "Kyuden Web Statement Service"
② Only one electricity contract must be registered in the member information.
③ A smart meter is installed in the registered electricity contract (we can obtain 30-minute meter reading data)
④The registered electricity contract must be an eligible rate plan (*)
*Eligible rate plans: "Smart Family Plan", "Night Select with Electrification", "Ohisama Lunchtime Plan", "Seasonal Lighting", "Pay-as-you-go Lighting B", "JAL Denki B"
Q. How can I register as a member of "Kirei Life Plus" or "Kyuden Web Statement Service"?
A. [Kirei Life Plus] If you register as a member (free) of "Kirei Life Plus" provided by Kyushu Electric Power, you can use services such as electricity bill/usage inquiry service and web version of meter reading slips.
For more information on how to register as a member, please check the website below.
https://www.kireilife.net/apps/portal/PortalRule.do
[Kyuden Web Statement Service] "Kyuden Web Statement Service" is a service that allows customers to check their electricity and gas usage status online. For more information on how to register as a member, please click here.
https://my.kyuden.co.jp/
Q. How can I participate in the Energy Saving Challenge and the Save Money/Eco Challenge?
A. You will receive a challenge recruitment notification from the app, and you can participate by simply pressing the "Participate" button from there. Even if you miss the notification, you can still participate from the "Eco Challenge screen" within the app as long as the recruitment deadline is still within the application deadline.
Q. What should I do to save electricity?
A. Customers are requested to save electricity by themselves, such as by adjusting the air conditioner temperature closer to the outdoor temperature and turning off lights when going out. However, please be careful not to suffer from heat stroke or poor health due to excessive power saving.
Q. What should I do to shift my electricity usage time in the Eco-Challenge?
A. Please do your laundry and ironing, which you normally do at different times, at the specified time.
If you have an electric water heater or electric car and usually use (charge) it at night, please shift the time you use electricity from night to a specified time.
(Note)
・If you are using night select or seasonal electric lighting due to electrification, please note that your electricity bill may increase due to the shift, so please be aware of this when participating.
・If we ask you to change the electricity usage (charging) time for your electric water heater or electric car, and you shift accordingly*, the difference in unit price between day and night will be reflected in your points.
*Customers who have selected "I have an electric vehicle (EV/PHEV)" as the "car type" in the "Electrical equipment information registration" of the app, or who have selected "electric water heater" and "have an electric water heater" Applicable to customers who have selected ``Can be done with remote control'' for ``Additional boiling''.
Q. How can I use my points?
A. Participation benefits and challenge success benefits will be given as "PayPay Points", so by tapping "Charge" before the charge deadline, the charge will be completed to your "PayPay Account".
Q. How can I succeed in the Energy Saving Challenge and the Save Money/Eco Challenge (Usage Challenge)?
A. With the Energy Saving Challenge, if you are able to reduce your past electricity usage by 0.01kWh or more from the target, you will receive a discount. It is considered a success if the amount can be increased by 0.01kWh or more from the original target.
The targets have been set with reference to the following guidelines set by the Agency for Natural Resources and Energy.
https://warp.da.ndl.go.jp/info:ndljp/pid/11509867/www.meti.go.jp/press/2020/06/20200601001/20200601001.html
Q. Is there a penalty if I fail the Energy Saving Challenge or Eco Challenge?
A. There is no penalty for failing the challenge, so please feel free to participate.
Q.Are you accepting applications for the How Much Energy Saving Challenge, Use-to-Use/Eco-Challenge?
A. Recruitment is carried out by determining the timing of activation on a daily basis, so there are periods with high recruitment and periods with low recruitment. Please feel free to join us when we have recruitment.
Q. Where should I contact for inquiries regarding this service?
A. Please use the "Inquiry" form (letter box) below and write "Inquiry regarding the Kyuden eco app" to contact us. (It may take several days to receive a response)
https://www1.kyuden.co.jp/php/inquires/index.php/form/input/102/q
Notes:
1. It can be used in Wi-Fi and 3G, 4G, and 5G environments, but the customer is responsible for any communication charges incurred when installing and using the app.
2. To ensure the safety of the application, please continue to update to the latest version.
3. If you would like to receive notifications regarding the power saving challenge, please turn on app notifications.
4. Update of power data may be delayed due to reasons of power transmission and distribution companies.
5. The electricity saving challenge will be considered a success if the customer's electricity consumption is reduced by 0.01kWh or more from the predicted target based on the customer's past electricity usage during the requested time period.
6. The Eco Challenge (Usage Challenge) is considered a success if the target is increased by 0.01kWh or more from the target predicted based on the customer's past electricity usage during the requested time period.
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No data shared with third parties
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Device or other IDs
Data is encrypted in transit
Data can’t be deleted